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help you "Differentiation means that the organization is composed of units that work on
specialized tasks using different work methods and requiring employees with unique
competencies.
On the 2nd question, the first part is very weak did not like the answer. Can you please
add more and do not repeat ideas in different way and words like the FedEx Office and
Print Services' business strategy. "the creativity in the shipping, printing copying, and
binding services.