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Table Of Contents

Chapter 1 - The overview It really happened
Chapter 2 - It’s all about attitude It really happened
Chapter 3 - Communication It really happened
Chapter 4 - What is a customer? It really happened
Chapter 5 - Promises, promises It really happened...
Chapter 6 - What customers love It really happened…
Chapter 7 - What customers loathe It really happened
Chapter 8 - Handling unhappy customers It really happened…
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Customer Service Book

Customer Service Book

Ratings: (0)|Views: 61|Likes:
Published by Mahmoud Shebl

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Published by: Mahmoud Shebl on Oct 30, 2011
Copyright:Attribution Non-commercial


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