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Business Communication

Business Communication

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Published by: api-3818523 on Oct 17, 2008
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03/18/2014

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Business
Business
Communication
Communication
BEN HUANG
BEN HUANG
Definition of Communication
Definition of Communication
\ue000Communication is the process
Communication is the process
through which participants
through which participants
create and share information
create and share information
with one another as they move
with one another as they move
toward reaching mutual
toward reaching mutual
understanding (Rogers, 1999)
understanding (Rogers, 1999)
Main Elements of
Main Elements of
Communication
Communication
\ue000A
Acode
code is a classification such as a
is a classification such as a
language used by individuals to
language used by individuals to
categorize their experience and to
categorize their experience and to
communicate it to others
communicate it to others
\ue000Encoding
Encoding is the process by which an
is the process by which an
idea is converted into a message by a
idea is converted into a message by a
source.
source.
\ue000Decoding
Decoding is the process by which the
is the process by which the
physical message is converted into an
physical message is converted into an
idea by the receiver. The receiver
idea by the receiver. The receiver
usually does not decode a message into
usually does not decode a message into
exactly the same meaning that the
exactly the same meaning that the

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