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Materi Kuliah Sessi ke-7 Perkembangan Teknologi Informasi dan Komunikasi Program Pasca Sarjana, Magister Ilmu Komunikasi Universitas Prof. Dr. Moestopo (Beragama) Dosen: Ir. Mas Wigrantoro Roes Setiyadi, SE, MSi., MPP
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Topik Pembahasan
Konsep, Trend dan Issue Evolusi Peran SI/TI Dalam Organisasi Organisasi dan Manajemen Sistem Informasi Strategi Sistem Informasi Aplikasi Sistem Informasi Pengendalian dan Keamanan Sistem Informasi
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Why? How? Is it efficient? Effective? What are the risks? What are the skills?
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Orientasi Informasi
IT Practices IT for operational support IT for business process support IT for inovation support IT for management support
Information management practices Sensing information Collecting information Organizing information Processing information Maintaining information
Information orientation
Information behaviour and values Information integrity Information formality Information control Information sharing Information transparency Information proactiveness
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a collection of several information systems, users, and management for an entire organization (in broad sense)
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Isu di dalam SI
Large variety of organisation and individual information processing needs Fast evolving information technologies - languages operating systems and the like Legacy investments Costs and resource management Complexity ? Where is the complexity coming from ? Maintenance, Support and Training - Leveraging systems Design and Analysis related issues
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Relationship with other department Computer Management Managing the IS department Managing the IS/IT activities
Department is managed as co-ordinated set of resources which are planned to meet expected future requirements Operations, programming, data collection, etc.
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Re-orientation
Re-organisation
Control Systems
Sales analysis, budgetary control, management accounting, inventory management, quality analysis, expense reporting, market research/analysis, WIP control, requirement planning, supplier analysis, etc.
Operational Systems
invoicing, sales and purchase ledgers, cost accounting, stock control, shop floor scheduling, bill of materials, purchase orders, receiving, employee records, payroll, word processing, etc.
Users Technology
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Nature of operations
Accommodating/ control
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Lingkungan Informasi
Paper records Paper records Private records External information
Personal database
Official information records Unrecorded Lingkup memungkinkan untuk informasi yang dapat dikelola 17
High
STRATEGIC
Value of information to future strategy Critical to business and of greatest potential value Essential for core process and value enhaced by horizontal integration Low
HIGH POTENTIAL
Potential value to business may be high, but not confirmed Needed for supporting Business, but little strategic value
KEY OPERATIONAL
High
SUPPORT
Low
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Logistik
Pengendalian Manajemen
Data base
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Personalia
Manajemen Puncak
Pengolahan Informasi
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SIM: sistem manusia/mesin yang terpadu, untuk menyajikan informsasi guna mendukung fungsi operasi, manajemen, dan pengambilan keputusan dalam sebuah organisasi. Menggunakan hardware & software komputer, prosedur, model manajemen dan keputusan, data base.
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GROUPS SERVED
SENIOR MANAGERS
MANAGEMENT LEVEL
MIDDLE MANAGERS
KNOWLEDGE LEVEL
OPERATIONAL LEVEL
SALES & 11/18/2008MARKETING MANUFACTURING FINANCE ACCOUNTING
OPERATIONAL MANAGERS
HUMAN RESOURCES
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Type Sistem Informasi Executive Support Systems Management Information Systems Decision Support Systems Knowledge Work Systems Office Automation Systems Transaction Processing Systems Batch vs Online Processing Sistem Informasi Fungsional Distributed Systems vs Client/Server Systems Enterprise Resources Planning System Dukungan Pengambilan Keputusan Sistem Dukungan Inteligen
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Data base
Kumpulan data terdiri dari
File Record Field Karakter
Contoh
Data base Pegawai File: Pegawai Record: Sukamto Field: Nama, Alamat, NIP Character: a, b,c 1,2, dll.
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Batch
Pengolahan data secara tidak seketika Entry data dikumpulkan dalam satu file secara serial Ada perbedaan waktu yangcukup signifikan antara entry dan eksekusi data
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Dimulai pada zaman Data Processing OPERATIONAL LEVEL INPUTS: TRANSACTIONS, EVENTS PROCESSING: UPDATING OUTPUTS: DETAILED REPORTS USERS: OPERATIONS PERSONNEL EXAMPLE: ACCOUNTS PAYABLE TPS TPS
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Distributed System Entry dan pengolahan data secara tersebar, Masing masing komputer memiliki fasilitas jaringan dengan fasilitas yang sama Client/Server Sedikitnya satu komputer berfungsi sebagai server, sementara komputer lain yang terhubung menjadi client, Server menyediakan NOS, Aplikasi dapat ditempatkan di Server atau masing masing nodes Nodes memilii kemampuan pengolahan lokal
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MANAGEMENT LEVEL INPUTS: HIGH VOLUME DATA PROCESSING: SIMPLE MODELS OUTPUTS: SUMMARY REPORTS USERS: MIDDLE MANAGERS EXAMPLE: ANNUAL BUDGETING
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STRUCTURED & SEMI-STRUCTURED DECISIONS REPORT CONTROL ORIENTED PAST & PRESENT DATA INTERNAL ORIENTATION LENGTHY DESIGN PROCESS*
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TPS
Order Processing System ORDER FILE Materials Resource Planning System PRODUCTION MASTER FILE General Ledger System ACCOUNTING FILES UNIT PRODUCT COST PRODUCT CHANGE DATA EXPENSE DATA MIS FILES SALES DATA
MIS
MIS
REPORTS
MANAGERS
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Deskripsi Level Organisasi Entry, proses, dan track order Operasional Identifikasi pelanggan dan pasar menggunakan data demografi, pasar, perilaku konsumen, dan trend
Analisa Pasar
Knowledge
Menentukan harga produk dan Manajemen layanan Penyiapan ramalan penjualan 5 tahun Stratejik
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Pendekatan Tradisional
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Enterprise System
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Organization: prosedur pengelolaan, Motivation: sumberdaya manusia, serta Relationship: hubungan antara bagian Sistem Informasi dengan bagian-bagian lain di dalam organisasi
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Knowledge
Information
Data
Facts
Gather
Organize
Select
Synthesize
Distribute
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Materials
Machines
Money
Four Ms Plus
Men
Information
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Strategic Systems Connection to supplier & customer Effective use of information in the value adding process Enable to deliver new product/service Provide executive with strategic information
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Supports business
IS Strategy
Business based Demand orientation Application focused Needs & priorities
What is required?
IT Strategy
Activity Based Supply oriented Technology focused
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SIMPLIFY
INTEGRATE ELIMINATE
AUTOMATE
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Revolutionary Evolutionary
Integration Integration
LOW LOW
HIGH
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FUNCTIONAL USE
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REMAIN IN BUSINESS 5 People Systems, Home Computers
MANAGEMENT FOCUS
ORGANIZATIONAL EFFECTIVENESS 5 Restructuring of the Industry 4 Restructuring of the Organization 3 Growth and Increase in Market Share
2 Leveraging Investment
SAVE MONEY
1
2 Financial, Manufacturing, Services 1 Administrative
OPERATIONAL CONTROL
Reducing Costs
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Nature of IT Center
Cost Center
I/T
Profit Center
Investment Center
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Service Center
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IT Benefits Measurement
TANGIBLE
HIGH
LOW
Market Reaction Faster Information Access to New Staff Positive Staff Reaction
LOW
HIGH
MEASURABLE
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Vision
Mission
Value
Business Strategy
I/T Strategy
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What business processes should be used? What information is needed to accomplish those processes? How are the processes and information related?
drives
Information Architecture
Standards
prescribes
Information System Architecture
identifies
Data Architecture How is the data managed?
Feedback
support by
Delivery System Architecture Hardware, Software, Communications PTIK-PPS-MIK-UPDM-B-MASWIG Which hardware, software, and network are required?
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BLUE PRINT
R O W T E N
INTERNAL Corporate History Business Plan Existing Information Technology Constraints and Opportunities Strength and Weakness Approach and Methodology
BUSINESS PROCESS
EXTERNAL Industry Trend Information Technology Development Competitor Analysis Benchmarking Best Practice
S H A R
LEGAL ASPECT
VALUE
Project Management
S R
Priorities Level and Schedule Implementation Plan Human Resource Skills and Competencies Requirements Change Management
Macro Environment
Ideology, Political Agenda, Economic Environment, Social and Culture, International Relationship, National Defense, Religion, Behaviors,
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KNOWLEDGE COMPANY
Demand-Chain Components
Application Enablers
Technology Vehicles
Supply-Chain Components
Success Indicators
1. 2. 3. 4. 5. 6. Etc.
New Business (products/services) New Market (customers) New Revenue (business model) New Company (business transformation) New Image (business community) New Wealth (paradigm shift)
Key Points: From nothing to existing From existing to creating From creating to improving From improving to growing From growing to performing
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