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Table Of Contents

Section 2. Audience Description: Salesforce.com Certifed Administrator
Section 3. About the Exam
Section 4. Recommended Training
Section 5. Exam Outline
Section 6. Sample Exam Questions
Section 7. Answers to Sample Exam Questions
Section 8. Maintaining a Certifcation
Section 9. Supplemental Study Material
Section 9-1. Security and Identity Confrmation
Section 9-2. Customizing Your Display
Section 9-3. Enabling Custom Fiscal Years
Section 9-4. Managing Email Templates
Section 9-5. Managing Record Types
Section 9-6. Setting Field-Level Security
Section 9-7. Custom Field Types
Section 9-8. Mapping Custom Lead Fields
Section 9-9. Changing the Label of a Standard Object
Section 9-10. User Fields
Section 9-11. Transferring Records
Section 9-12. Setting Up Web-to-Lead
Section 9-13. Exporting Backup Data
Section 9-14. Refreshing Dashboard Data
Section 9-15. Scheduling a Dashboard Refresh
Section 9-16. General Permissions
Section 9-17. Search Fields
Section 9-18. Defning Custom Report Types
Section 9-19. Updating Campaign History
Section 9-20. Displaying and Editing Campaigns
Section 9-21. Deleting Cases
Section 9-22. What is the Automated Case User used for?
Section 9-23. Categorizing Solutions
Section 9-24. Creating Custom Object Tabs
Section 9-25. Creating Events
Section 9-26. Organization-Wide Default Sharing Rule for Calendar Access
Section 9-27. Creating Custom List Views
Section 9-30. Creating and Modifying Presentations in Salesforce CRM Content
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Published by: tristan15 on Oct 31, 2011
Copyright:Attribution Non-commercial


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