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Table Of Contents

Section 5. Exam Outline
Section 6. Sample Exam Questions
Section 7. Answers to Sample Exam Questions
Section 8. Maintaining a Certifcation
Section 9. Supplemental Study Material
Section 9-1. Security and Identity Confrmation
Section 9-2. Customizing Your Display
Section 9-3. Enabling Custom Fiscal Years
Section 9-4. Managing Email Templates
Section 9-5. Managing Record Types
Section 9-6. Setting Field-Level Security
Section 9-7. Custom Field Types
Section 9-8. Mapping Custom Lead Fields
Section 9-9. Changing the Label of a Standard Object
Section 9-10. User Fields
Section 9-11. Transferring Records
Section 9-12. Setting Up Web-to-Lead
Section 9-13. Exporting Backup Data
Section 9-14. Refreshing Dashboard Data
Section 9-15. Scheduling a Dashboard Refresh
Section 9-16. General Permissions
Section 9-17. Search Fields
Section 9-18. Defning Custom Report Types
Section 9-19. Updating Campaign History
Section 9-20. Displaying and Editing Campaigns
Section 9-21. Deleting Cases
Section 9-22. What is the Automated Case User used for?
Section 9-23. Categorizing Solutions
Section 9-24. Creating Custom Object Tabs
Section 9-25. Creating Events
Section 9-26. Organization-Wide Default Sharing Rule for Calendar Access
Section 9-27. Creating Custom List Views
Section 9-28. Enabling Territory Management
Section 9-29. Google AdWords
Section 9-30. Creating and Modifying Presentations in Salesforce CRM Content
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SG_CertifiedAdmin

SG_CertifiedAdmin

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Published by tristan15

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Published by: tristan15 on Oct 31, 2011
Copyright:Attribution Non-commercial

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