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Table Of Contents

STRESS! What is it???
TYPES OF STRESS - SOME GOOD, SOME BAD
STRESS AND GENDER
STRESS MANAGEMENT
STRESS AT WORKPLACE
WHAT'S IT?
STRESS IN CALL CENTERS
REMEDIAL MEASURES FOR STRESS MANAGEMENT
MANAGING STRESS
FACTORS THAT CREATE A STRESSFUL CALL CENTER
EMOTIONAL LABOUR
SUGGESTIONS
STEPS TAKEN BY COMPANIES TO HANDLE STRESS
FACTORS
BPOs HELP STAFF COPE WITH STRESS
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28636457 Stress Management in BPO

28636457 Stress Management in BPO

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Published by Sunny Sharma

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Published by: Sunny Sharma on Nov 01, 2011
Copyright:Attribution Non-commercial

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05/20/2012

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