REFERENCES

Fleming, C. and Bowden, M. (2009) Web-based surveys as an alternative to traditional mail methods, Journal of Environmental Management, 90, 284-292.

Sax, L. J., Gilmartin S. K. and Bryant A. N. (2003) Assessing response rates and non response bias in web and paper surveys, Research in Higher Education, 44, 4, 409-431.

Carini, R. M., Hayek, J. C., Kuh, G. D., Kennedy, J. M. and Ouimet, J. A. (2003) College students responses to web and paper based surveys: Does mode matter? Research in Higher Education, 44, 1, 1-19.

Harris, C. (1997) Developing online market research methods and tools, Paper presented to ESOMAR Worldwide Internet Seminar, Lisbon July 1997.

Witmer, D. F. Colman, R. and Katzman, S. L. (1999) From paper-and-pencil to screen-and-keyboard: Towards a methodology for survey research on the Internet, in Jones, S. (Ed.) Doing Internet Research: Critical Issues and Methods for Examining the Net. London. Sage. pp. 145-161.