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Table Of Contents

1. O ambiente
2. Histórico
3. Fatores condicionantes
4. Conceito de negociação
5. Ética em negociação
6. Aprendendo a negociar
1. Habilidade de questionamento
2. Capacidade de saber ouvir
3. Comportamento não-verbal
5. Teste: Você é um bom negociador?
1. Elementos essenciais: tempo, informação e poder
2. Planejamento, execução e controle
1. Abordagem
2. Argumentação
3. Superação de objeções
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Tecnicas de Negociação

Tecnicas de Negociação

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Published by Douglas Maga

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Published by: Douglas Maga on Nov 02, 2011
Copyright:Attribution Non-commercial

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07/02/2013

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Farquardi Nove Farquardi added this note
Obrigado e Sucesso.
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