Work unit 1: Trends in Tourism
Insights from a new survey on topexperiences
Increasing pursuit of happiness
The “wow”-experience often based on one of the following main“feelings”: kick, competence, comfort or contact
Togetherness is “the new black”
“The worst flop” often based on disappointments because of unmet expectations, e.g. cancelled events, delayed departures,things being out of order or waiting in general.
Seldom experiences of a lifetime “in the safe corner”Source: Kairos Future/Parks and Resorts 2001: Upplevelser ivärldsklass.www.parksandresorts.com/press(free download).