Department of Health, NSW
73 Miller Street North Sydney NSW 2060
Locked Mail Bag 961 North Sydney NSW 2059
Telephone (02) 9391 9000 Fax (02) 9391 9101
The work from home policy has recently been reviewed. A number of changes have been made to previous procedures, most importantly the inclusion of Telecentres. This Circular supersedes Circular 96/87.
This Policy applies to staff employed by the NSW Department of Health (including the Institute of Psychiatry, the Mental Health Review Tribunal and the Health Professionals\u2019 Registration Boards). This policy does not apply to staff employed in public health organisations e.g. Area Health Services and hospitals under the Health Services Act 1997, or in the NSW Ambulance Service.
The Policy includes information for staff on working from home and Telecentre arrangements. It is important that staff and managers work together to investigate opportunities for adopting flexible work arrangements.
In accordance with the provisions incorporated in the Accounts and Audit Determination, the Board of Directors, Chief Executive Officers and their equivalents, within a public health organisation, shall be held responsible for ensuring the observance of Departmental policy (including circulars and procedure manuals) as issued by the Minister and the Director-General of the Department of Health.
This policy has been developed because the New South Wales Department of Health
recognises that flexible working arrangements promote employment equity and enable staff to
meet their work, personal and other responsibilities.
In developing this policy, the Department endorses the Flexible Work Practices Policy and
Guidelines issued by the Premier\u2019s Department in 1995 and demonstrates its commitment to
implementing flexible work practices based on equity considerations and organisational
All staff employed by the Department (including staff employed by the Institute of Psychiatry, the
Mental Health Review Tribunal and the Health Professionals\u2019 Registration Boards) are entitled
to seek approval to use a telecentre or to work from home on a short or long-term basis.
Telecentre facilities are available in Gosford and Wollongong and would only be suitable for
staff living close to these areas.
Working from home or a telecentre are options for staff whose employment circumstances
prevent them from attending their usual place of work or in situations where the staff member
and manager agree that it would be more appropriate for the staff member to undertake certain
tasks away from the usual work environment.
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