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2/8/2006

PMP Preparation Training

Your key in Successful Project


Management

Akram Al-Najjar, PMP


Project Management Consultant

Chapter 12

Project Procurement
Management

Akram Al-Najjar, PMP.


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AGENDA

What is Procurement Management?


Procurement Management Processes
How does the PMBoK® Guide describe
Procurement Management?
Contracts - types
Discussion

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 3 Akram_alnajjar@hotmail.com +20105394312

Procurement Management

§Project Procurement Management include the processes required to


purchase and acquire products, services, or results needed from
outside the project team to perform the work.

12.1 Plan Purchases and Acquisitions


12.2 Plan Contracting
12.3 Request seller Responses
12.4 Select Sellers
12.5 Contract Administration
12.6 Contract Closure
Akram Al-Najjar, PMP.
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Marketplace
Project Procurement Management Process Flow Diagram
Project
Enterprise conditions Plan Purchases Management Plan Develop Project
purchasing SKILLS
Environmental and Acquisitions Management Plan
Factors 4.3
12.1
Polices ,
Organizational procedures, Procurement
Process Lesson Learned Management Plan, Approved change request
Assets S.O.W , Make or buy & corrective action
Scope Statement ,
w.B.S and Plan
Scope Definition dictionary
& Create W.B.S Contracting
5.2 & 5.3 12.2
Activity resource Activity resource Procurement documents , evaluation
estimate 6.3 criteria , S.O.W update
estimate
& schedule 6.5 Request
development & Project schedule
seller
Activity Cost Responses 12.3
Cost Estimating Estimating
Qualified sellers list ,
&Cost Budgeting &Cost Budgeting procurement documents
7.1 & 7.2 Package , proposal
Risk identification Select
& risk response Sellers 12.4
Planning 11.2 & Risk register
11.5 Selected seller
Risk - contractual
agreement Contract , Contract Management Plan

Performance Resource availability


Performance
Report 10.3 Procurement
Report Contract Management Plan update
Administration Requested changes
Work
Direct & Manage performance 12.5 Recommended corrective
Project Execution information actions
Close
4.4 Contract
Contract documentation ,
Organizational Integrated Change
Process Assets Procurement management plan
Control
Contract Contract management Plan 4.6
Close Project Contract closure Closeout 12.6
4.7 procedure

Procurement Management
Planning Executing Controlling Closing

12.3

12.1 Request
seller
Plan Purchases
and Acquisitions Responses

12.6
12.2
12.2 12.4 Contract
Contract
Plan Select Closeout
Administration
Contracting Sellers

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 6 Akram_alnajjar@hotmail.com +20105394312
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Project Procurement Management


Processes

n Plan Purchases and Acquisitions : determining what to


procure when and how
n Plan Contracting : documenting product requirements and
identifying potential sources
n Request Seller Responses : obtaining quotations, bids,
offers, or proposals as appropriate
n Select Sellers : reviewing offers, choosing among potential
sellers, and negotiating a written contract with each seller.
n Contract administration: managing the contract and
relationship between the buyer and seller, reviewing and
documenting how a seller is performing to establish required
corrective actions
n Contract close-out: completion and settlement of the
contract , including resolution of any open items
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 7 Akram_alnajjar@hotmail.com +20105394312

Buyer-seller Relationship

n Buyer – The customer


n Seller – Contractor; vendor; supplier
external to the performing organization
n The terms and conditions of the contract
become key inputs to many of the seller’s
processes

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 8 Akram_alnajjar@hotmail.com +20105394312
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Project Procurement Management


Processes and Key Outputs

Plan Purchases Plan Request Select Contract Contract


and Contracting seller Sellers Administration Closeout
Acquisitions Responses

Complete
Make Or Issue Receive Formally
Award Substantial
buy RFP Proposal Close
contract amount of
decision Contract
work

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 9 Akram_alnajjar@hotmail.com +20105394312

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 10 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions

It identifies which project needs can best be


met by purchasing or acquiring products,
services, or results outside the project
organization.

n Includes consideration of potential subcontracts

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 11 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions

n Plan Purchases and Acquisitions involves


n whether to procure
n how to procure
n what to procure
n how much to procure
n when to procure

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 12 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions

Tools & Techniques


1. Make-or-buy analysis
2. Expert judgment
Inputs 3. Contract types
1. Enterprise environmental factors
2. Organizational process assets
3. Project Scope statement
4. WBS
5. WBS dictionary
6. Project management plan Outputs
• Risk register 1. Procurement management plan
• Risk related contractual agreements 2. Contract Statement of work
• Resource requirements 3. Make or buy decisions
• Project schedule 4. Requested changes
• Activity cost estimates
• Cost baseline Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 13 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Input
n Enterprise Environmental Factors – that are considered include
the conditions of the marketplace and what products, services, and
results are available in the marketplace, from whom and under
what terms and conditions.
n Organizational Process Assets– provide the existing formal and
informal procurement-related policies, procedures, guidelines, and
management systems that are considered in developing the
procurement management plan and selecting the contract types to
be used.
n Project Scope statement–describes the project boundaries,
requirements, constraints, and assumptions related to the project
scope.
n W.B.S.
n W.B.S. dictionary
n Project management Plan
Akram Al-Najjar, PMP.
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Plan Purchases and Acquisitions


Tools & Technique

n Make-or-buy analysis –This is a general management


technique to determine if the product can be produced
cost-effectively by the performing organization .

n Expert judgment – Groups or individuals with


specialized knowledge or training

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 15 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Tools & Technique

n Contract-type selection

n Fixed price – A fixed total price for a well-


defined product. May include incentives for
meeting or exceeding selected project
objectives.
n Example : Contract = $ 90,000,000

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Plan Purchases and Acquisitions


Tools & Technique

- Cost reimbursable contacts – Payment to


the seller of actual costs , plus typically a fee representing
seller profit .
Direct costs – Cost incurred in implementing the project
Indirect costs -(Overhead) – Costs allocated to the project
by the performing organization, as a cost of doing business.
n Cost plus incentive fee (CPIF): the buyer pays the
seller for allowable performance costs plus a
predetermined fee and an incentive bonus

n Example : Contract = Cost plus a fee of $100,000.


While for every month the project is completed
sooner than agreed upon, Seller will receive an
additional incentive fess = $10,000 Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 17 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Tools & Technique

n Contract-type selection (cont.)


Cost Reimbursable Contracts

n Cost plus percentage of costs (CPPC): the


buyer pays the seller for allowable
performance costs plus a predetermined
percentage based on total costs

n Example : Contract = Cost plus 10% of cost as


fee

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 18 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions


Tools & Technique

n Contract-type selection (cont.)


Cost Reimbursable Contracts

n Cost plus fixed fee (CPFF): the buyer pays the


seller for allowable performance costs plus a
fixed fee payment .

n Example : Contract = Cost plus a fee of $


100,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 19 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Example
n Cost plus incentive fee Calculation
n Target cost $210,000
n Target Fee $25,000
n Target price $235,000
n Sharing Ratio 80 / 20
n Actual cost $200,000

Fee $210,000 - $200,000 = $10,000x20%=$2,000


$25,000 Target fee + $2,000 = $27,000 fee

Final price $200,000 + $ 27,000 = $ 227,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 20 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions


Example
n Cost plus incentive fee Calculation
n Target cost $150,000
n Target Fee $20,000
n Target price $170,000
n Sharing Ratio 80 / 20
n Actual cost $140,000

Fee $150,000 - $140,000 = $10,000x20%=$2,000


$20,000 Target fee + $2,000 = $22,000 fee

Final price $140,000 + $ 22,000 = $ 162,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 21 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Example
n Fixed price plus incentive fee calculation
n Target cost $150,000
n Target Fee $30,000
n Target price $180,000
n Sharing Ratio 60 / 40
n Ceiling price $200,000
n Actual cost $210,000

Fee $150,000 - $210,000 = ($60,000x40%)= ($24,000)


$30,000 Target fee + ($24,000) = $6,000 fee

Final price $210,000 + $ 6,000 = $ 216,000


However this is above the ceiling price of $200,000
So the final price is $200,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 22 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions


Example
n Fixed price plus incentive fee calculation
n Target cost $200,000
n Target Fee $50,000
n Target price $250,000
n Sharing Ratio 60 / 40
n Ceiling price $260,000
n Actual cost $250,000

Fee $200,000 - $250,000 = ($50,000x40%)= ($20,000)


$50,000 Target fee + ($20,000) = $30,000 fee

Final price $250,000 + $ 30,000 = $ 280,000


However this is above the ceiling price of $260,000
So the final price is $260,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 23 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Example
n Fixed price plus incentive fee calculation
n Target cost $200,000
n Target Fee $50,000
n Target price $250,000
n Sharing Ratio 60 / 40
n Ceiling price $290,000
n Actual cost $250,000

Fee $200,000 - $250,000 = ($50,000x40%)= ($20,000)


$50,000 Target fee + ($20,000) = $30,000 fee

Final price $250,000 + $ 30,000 = $ 280,000

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 24 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions


Example

n Contract-type selection (cont.)


n Time and Material contract – Seller is
paid a preset amount per unit of service,
and the total value of the contract is a
function of the quantities needed to
complete the work

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 25 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Example

n Contract-type selection (cont.)


Contract Types Versus Risk

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 26 Akram_alnajjar@hotmail.com +20105394312
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Plan Purchases and Acquisitions


Output

n Procurement management plan – Describes how the


remaining procurement processes will be managed for example :

n What types of contracts will be used?


n If independent estimates will be needed as evaluation criteria,
who will prepare them and when?
n If the performing organization has a procurement department,
what actions can the project management team take on its own?
n If standardized procurement documents are needed, where can
they be
found?
n How will multiple providers be managed?
n How will procurement be coordinated with other project aspects,
such as scheduling and performance reporting?
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 27 Akram_alnajjar@hotmail.com +20105394312

Plan Purchases and Acquisitions


Output

n Statement of work – Describes the procurement


items in sufficient detail for prospective sellers to
determine if they are capable of providing the item
n Should include a description of any collateral services
required for the procured item

n Make-or-Buy Decisions
The documented decisions of what project products,
services, or results will be either be acquired or will be
developed by the project team. This may include decisions
to buy insurance policies or performance bonds contracts to
address some of the identified risks.
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 28 Akram_alnajjar@hotmail.com +20105394312
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Statement of Work (SOW) Template

I. Statement of Describe
Scope of Work: Work (SOW)
the work toTemplate
be done to detail. Specify the hardware and
software involved and the exact nature of the work.
II. Location of Work: Describe where the work must be performed. Specify the
location of hardware and software and where the people must perform the work
III. Period of Performance: Specify when the work is expected to start and end,
working hours, number of hours that can be billed per week, where the work must
be performed, and related schedule information.
IV. Deliverables Schedule: List specific deliverables, describe them in detail, and
specify when they are due.
V. Applicable Standards: Specify any company or industry-specific standards that
are relevant to performing the work.
VI. Acceptance Criteria: Describe how the buyer organization will determine if the
work is acceptable.
VII. Special Requirements: Specify any special requirements such as hardware or
software certifications, minimum degree or experience level of personnel, travel
requirements, and so on.

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 29 Akram_alnajjar@hotmail.com +20105394312

The Plan Contracting

n process prepares the documents


needed to support the Request Seller
Responses process and Select Sellers
process.

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 30 Akram_alnajjar@hotmail.com +20105394312
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The Plan Contracting

Tools & Techniques


1. Standard forms
2. Expert judgment
Inputs
1. Procurement management
Plan
1. Contract statement of work
2. Make or buy decisions
3. Project management plan
• Risk register Outputs
• Risk related contractual 1. Procurement documents
agreements 2. Evaluation criteria
• Resource requirements 3. Contract statement of
• Project schedule work (updates)
• Activity cost estimates
• Cost baseline Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 31 Akram_alnajjar@hotmail.com +20105394312

The Plan Contracting


Tools and Technique

n Standard forms – Include standard


contracts, standard descriptions of
procurement items, and standardized
versions of all, or part, of the needed bid
documents

n Expert judgment

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 32 Akram_alnajjar@hotmail.com +20105394312
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The Plan Contracting


Output
n Procurement documents – Used to solicit
proposals from prospective sellers
n Invitation to bid (IFB)
n Request for proposal (RFP)
n Request for quotation (RFQ)
n Invitation for negotiation
n Contractor initial response

n Procurement documents should include :


n The relevant statement of work
n Description of the desired form of the response
n Required contractual provisions

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 33 Akram_alnajjar@hotmail.com +20105394312

The Plan Contracting


Output
n Tactics of Negotiation
n Attacks, Personal Insults, Good Guy and bad guy,
Deadline, Lying, Limited Authority, Missing man,
Fair and Reasonable, Delay, Extreme Demands,
Withdrawal and Fait Accompli

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 34 Akram_alnajjar@hotmail.com +20105394312
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Outline for a Request for


Proposal (RFP)
Statement of Work (SOW) Template
I. Purpose of RFP
II. Organization’s Background
III. Basic Requirements
IV. Hardware and Software Environment
V. Description of RFP Process
VI. Statement of Work and Schedule Information
VII. Possible Appendices
A. Current System Overview
B. System Requirements
C. Volume and Size Data
D. Required Contents of Vendor’s Response to RFP
E. Sample Contract

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 35 Akram_alnajjar@hotmail.com +20105394312

The Plan Contracting


Output
n Evaluation criteria – Used to rate or score
proposals (objective or subjective)
n Understanding of the need-
n Overall or life-cycle cost
n Technical capability
n Management approach
n Financial capacity

n Statement of work updates – Modifications


to one or more statements of work may be
identified during solicitation planning

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 36 Akram_alnajjar@hotmail.com +20105394312
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Proposal Evaluation
Criteria

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 37 Akram_alnajjar@hotmail.com +20105394312

Request Seller Responses

Obtaining responses (e.g., bids, quotes,


offers) from prospective sellers on how
project requirements can be met

n Effort usually expended by the prospective


seller

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 38 Akram_alnajjar@hotmail.com +20105394312
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Request Seller Responses

Tools & Techniques


1. Bidder conferences
2. Advertising
3. Develop qualified sellers list

Inputs Outputs
1. Organizational process assets 1. qualified sellers list
2. Procurement management 2. Procurement document
plan package
3. Procurement documents 3. Proposals

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 39 Akram_alnajjar@hotmail.com +20105394312

Request Seller Responses


Input
n Organizational Process Assets
Some organizations, as part of their organizational process
assets, maintain lists or files with information on prospective
and previously qualified sellers, sometimes called bidders, who
can be asked to bid, propose, or quote on work. These lists will
generally have information on relevant past experience and
other characteristics of the prospective sellers. Some
organizations maintain preferred sellers lists that include only
sellers already selected through some qualification
methodology.

n Procurement management plan


n Procurement Documents
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 40 Akram_alnajjar@hotmail.com +20105394312
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Request Seller Responses


Tools and Technique

n Bidders’ conference – Meetings with


prospective sellers prior to preparation of a
proposal
n Ensure all prospective sellers have a clear,
common understanding of the procurement
n Responses to questions may be incorporated into
the procurement documents as amendments

n Advertising – Placing advertisements in


general-circulation publications, such as
newspapers, or in specialty publications,
such as journals

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 41 Akram_alnajjar@hotmail.com +20105394312

Request Seller Responses


Output

q Qualified sellers list


q Procurement document package : Is a buyer-
prepared formal request sent to each seller and is
the basis upon which a seller prepares a bid for
the requested products, services, or results that
are defined and described in the procurement
documentation.
q Proposals – Seller-prepared documents that
describe the seller’s ability and willingness to
provide the requested product, proposal can be
supplemented with an oral presentation
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 42 Akram_alnajjar@hotmail.com +20105394312
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Select Seller

The receipt of bids or proposals, and the


application of the evaluation criteria in
order to select a provider

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 43 Akram_alnajjar@hotmail.com +20105394312

Select Seller

Inputs Tools & Techniques


1. Organizational process assets 1. Weighting system
2. Procurement management Plan 2. Independent estimates
3. Evaluation criteria 3. Screening system
4. Procurement document package 4. Contract negotiation
5. Proposals
5. Seller rating system
6. Qualified sellers list
6. Expert judgment
7. Project management plan
• Risk register 7. Proposal evaluation techniques
• Risk related contractual agreements

Outputs
1. Selected sellers 4. Resource availability
2. Contract 5. Requested changes
3. Contract management plan 6. Procurement management plan (updates)
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 44 Akram_alnajjar@hotmail.com +20105394312
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Select Seller
Input
n Organizational Process Assets: Formal or
informal policies that can affect the evaluation of
proposals

n Evaluation criteria – May include samples of the


suppliers previously produced products/services for the
purpose of providing a way to evaluate their
capabilities and quality of products

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 45 Akram_alnajjar@hotmail.com +20105394312

Select Seller
Tools and Technique

n Weighting system
n Select a single source, who will be asked to
sign a standard contract
n Rank and order all proposals to establish a
negotiating sequence

n Select a short list of qualified sellers, based


on a preliminary proposals and, then, a
more detailed evaluation of a more detailed
and comprehensive proposal

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 46 Akram_alnajjar@hotmail.com +20105394312
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Point Rating System


• Request for proposal 33 1/3 %
- Technical 50%
- Company 25%
- Previous experience 25%

n Presentation 33 1/3 %
- Team 60%
- Format 40%

n Price 33 1/3 %
- Day rates 85%
- Expenses 15%

n Overall 100%
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 47 Akram_alnajjar@hotmail.com +20105394312

Criteria for Weighting Suppliers

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 48 Akram_alnajjar@hotmail.com +20105394312
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Select Seller
Tools and Technique
Independent estimates : For many procurement items , the
procuring organization may prepare its own independent
estimates as a check on proposed pricing .

Screening System : Involves establishing minimum


requirements of performance for one or more of the evaluation
criteria

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 49 Akram_alnajjar@hotmail.com +20105394312

Select Seller
Tools and Technique

n Contract negotiation – Involves


clarification and mutual agreement on the
structure and requirements of the contract,
prior to the signing of the contract

n Final contract language should reflect all


agreements reached
n Include responsibilities and authorities, applicable
terms and laws, technical and business
management approaches, contract financing, and
price

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 50 Akram_alnajjar@hotmail.com +20105394312
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Select Seller
Tools and Technique
n Rating Systems : Seller rating systems are
developed by many organizations and use
information such as the seller’s past performance,
quality ratings, delivery performance, and
contractual compliance.
n Expert Judgment
n Proposal Evaluation Techniques: Many
different techniques can be used to rate and score
proposals, but all will use some expert judgment
and some form of evaluation criteria

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 51 Akram_alnajjar@hotmail.com +20105394312

Select Seller
Output
n Selected Sellers : are those sellers who have been judged to
be in a competitive range based upon the outcome of the proposal
or bid evaluation, and who have negotiated a draft contract, which
will be the actual contract when an award is made.
Contract – A mutually binding agreement that obligates the seller to
provide the specified product, and obligates the buyer to pay for it
n A contract is a legal relationship subject to remedy in the courts
n It may be called a contract, an agreement, a subcontract, a
purchase order, or a memorandum of understanding
n The review-and-approval process should ensure that the
contract language describes a product or service that will
satisfy the need identified

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 52 Akram_alnajjar@hotmail.com +20105394312
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Select Seller
Output

n Contract Management Plan: The plan


covers the contract administration activities
throughout
n Resource Availability
n Procurement Management Plan
(Updates)
n Requested Changes

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 53 Akram_alnajjar@hotmail.com +20105394312

Contract Administration

Ensuring the seller’s performance meets


contractual requirements

• The legal nature of the contractual relationship


makes it imperative that the project team be
acutely aware of the legal implications of
actions they take during administration of the
contract

• Payment terms should be defined within the


contract and should link progress made with
compensation paid
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 54 Akram_alnajjar@hotmail.com +20105394312
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Contract Administration

Applying the appropriate PM processes


to the contractual relationships

n Direct and Manage Project Execution – To authorize the


contractor’s work at the appropriate time
n Performance reporting – To monitor contractor’s cost,
schedule, and technical performance
n Quality control – To inspect and verify the adequacy of the
contractor’s product
n Change control – To ensure that changes are properly
approved and that the appropriate stakeholders are made aware
of such changes
n Risk Monitoring and Control - to ensure that risks are mitigated.
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 55 Akram_alnajjar@hotmail.com +20105394312

Contract Administration

Inputs Tools & Techniques


1. Contract 1. Contract change control system
2. Contract management plan 2. Buyer conducted performance
3. Selected sellers review
4. Performance reports 3. Inspections & audits
5. Approved change requests 4. Performance reporting
6. Work performance 5. Payment system
information 6. Claims administration
7. Records management system
8. Information technology

Outputs
1. Contract documentation 5. Project management plan (updates)
2. Requested changes - Procurement management plan
3. Recommended corrective actions - Contract management plan
4. Org. process assets (updates)

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Contract Administration
Input

n Approved Change requests –


Modifications to the terms of the contract or
to the description of the product or the
service to be provided. Contested changes
are called claims, disputes, or appeals.
n Work performance information – Status
of deliverables, to what extent quality
standards are being met, and costs incurred
or committed are collected as part of the
project plan execution

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 57 Akram_alnajjar@hotmail.com +20105394312

Contract Administration
Tools and Technique

n Contract change control system –


Defines the process by which the contract
may be modified. It includes:

n Paperwork
n Tracking systems
n Dispute-resolution procedures
n Approval procedures
n Performance reporting
n Payment system

Akram Al-Najjar, PMP.


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Contract Administration
Tools and Technique
n Buyer-Conducted Performance Review: A procurement performance
review is a structured review of the seller’s progress to deliver project scope and
quality, within cost and on schedule, as compared to the contract.
n Inspections and Audits: can be conducted during execution of the project to
identify any weaknesses in the seller’s work processes or deliverables.
n Performance Reporting : provides management with information about how
effectively the seller is achieving the contractual objectives.

n Payment system – Handled by the accounts payable system of the performing


organization. The system must include the appropriate reviews and approvals by
the project management team.
n Claims Administration: Contested changes and constructive changes are
those requested changes where the buyer and seller cannot agree on
compensation for the change changes
n Records Management System: is used by the project manager to manage
contract documentation and records. The system is used to maintain an index of
contract documents and correspondence, and assist with retrieving and archiving
that documentation.
n Information Technology

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 59 Akram_alnajjar@hotmail.com +20105394312

Contract Administration
Output
n Contract documentation :Contract documentation includes, but is
not limited to, the contract along with all supporting schedules, requested
unapproved contract changes, and approved change requests. Contract
documentation also includes any seller-developed technical
documentation and other work performance information, such as
deliverables, seller performance reports, warranties, financial documents
including invoices and payment records, and the results of contract-
related inspections.
n Requested Changes.
n Recommended Corrective Actions
n Organizational Process Assets (Updates)
• Correspondence. Contract terms and conditions often require written
documentation of certain aspects of buyer/seller communications, such as
warnings of unsatisfactory performance and requests for contract changes
or clarifications. This can include the reported results of buye r audits and
inspections that indicate weaknesses the seller needs to correct.
• Payment schedules and requests.
• Seller performance evaluation documentation.

Akram Al-Najjar, PMP.


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Contract Close Out

Completion and settlement of the contract,


including resolution of any open items

Akram Al-Najjar, PMP.


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Contract Close Out

Inputs
1. Procurement management plan Tools & Techniques
2. Contract management plan 1. Procurement audits
3. Contract documentation 2. Records management system
4. Contract closure procedure 4.7.3.2.

Outputs
1. Closed Contracts
2. Organizational process assets (updates)

Akram Al-Najjar, PMP.


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Contract Close Out


Input

Contract documentation – Includes, but not


limited to:
• Contract
• Supporting schedules
• Requested and approved contract changes
• Seller-developed technical documentation
• Seller performance reports
• Financial documents (e.g., invoices and payment
records)
• Results of any contract-related inspections

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 63 Akram_alnajjar@hotmail.com +20105394312

Contract Close Out


Tools and Technique

Procurement audits –Structured reviews


of the procurement process, from
procurement planning through contract
administration, conducted to identify
successes and failures (lessons learned)

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 64 Akram_alnajjar@hotmail.com +20105394312
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Contract Close Out


Output
n Closed contracts
The buyer, usually provides the seller with formal written notice that the
contract has been completed.
n Organizational Process Assets (Updates)
• Contract file. A complete set of indexed contract documentation, including
the closed contract, is prepared for inclusion with the final project files
• Deliverable acceptance. The buyer, usually through its authorized contract
administrator, provides the seller with formal written notice that the
deliverables have been accepted or rejected. Requirements for formal
deliverable acceptance, and how to address non-conforming deliverables, are
usually defined in the contract.
• Lessons learned documentation. Lessons learned analysis and process
improvement recommendations are developed for future purchasing and
acquisition planning and implementation.

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 65 Akram_alnajjar@hotmail.com +20105394312

Project Procurement Management


Processes and Key Outputs

Plan Purchases Plan Request Select Contract Contract


and Contracting seller Sellers Administration Closeout
Acquisitions Responses

Complete
Make Or Issue Receive Formally
Award Substantial
buy RFP Proposal Close
contract amount of
decision Contract
work

Akram Al-Najjar, PMP.


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Source Selection

Definitions

n Request for Proposal (RFP)


n Request for a price and a proposed method
of meeting requirements
n Often used when both price and technical
evaluation determine winners

n Request for Quote (RFQ)


n Request for materials or services
n Price-driven

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 67 Akram_alnajjar@hotmail.com +20105394312

Source Selection

Definitions

n Warranty
n A promise about a product made by either a
manufacturer or seller.
n Part of a contract, the truth of which is
necessary to the validity of the contract

n Implied Warranty – a guarantee imposed


by law in a sale

n Express Warranty – an assertion or


promise concerning goods or services

Akram Al-Najjar, PMP.


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Akram Al-Najjar, PMP.


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Summary

n Review Questions

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 70 Akram_alnajjar@hotmail.com +20105394312
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PMBOK® Multiple Choice Quiz

1. A project manager is working on a project for a large technology


integrator. His project calls for Java technology. He needs to
supplement his technical staff for 1 month because his company does
not have this skill set due to unexpected leaves of absence in the
technical team. He will manage the vendor's work since he wants to
retain control. Which would be the BEST type of contract?

A. CPFF (Cost plus fixed fee)


B. T&M (Time and materials).
C. FP (Fixed price)
D. No contract is needed. A simple purchase order will work.

b) T&M (Time and materials) , this is short duration and small


dollar amount T & M is good choice for staff augmentation
Akram Al-Najjar, PMP.
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PMBOK® Multiple Choice Quiz

2. The seller tells you that your


activities have resulted in an
increase in their costs. You should
A. Issue a change to the project costs
B. Have a meeting with management
C. Ask the seller for supporting information
D. deny any wrongdoing

C) Ask the seller for supporting information

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PMBOK® Multiple Choice Quiz

3. Your company has an emergency and needs


contracted work done as soon as possible. Under
these circumstances, which of the following would
be the MOST helpful to add to the contract?
A. Requirements about which subcontractors can be
used
B. A clear scope of work
C. Incentives
D. A force major clause

C) Incentives , helps to bring seller’s objectives in line with


buyer’s
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 73 Akram_alnajjar@hotmail.com +20105394312

PMBOK® Multiple Choice Quiz

4. During the execution of your project, the seller


loses key personnel who were working on your
project. What is generally the BEST thing for the
project manager to do?
A. Remind the seller of the next delivery due date
B. Contact the other bidding vendors and see if one could
complete the project
C. Work closely with the seller to review the qualifications of
any replacement staff
D. Attempt to hire the people to work directly for you

C) Work closely with the seller to review the qualifications of


any replacement staff
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 74 Akram_alnajjar@hotmail.com +20105394312
2/8/2006

PMBOK® Multiple Choice Quiz

5. You are managing procurement for a project and


have arranged a bidders' conference with the
potential proposals. All of the following are
appropriate for a bidders' conference EXCEPT?
A. A walkthrough of the project scope
B. Explanation of why particular terms and conditions are in
the contract
C. A request for bidders to offer their thoughts on problems
with the scope of the work
D. Working with the bidders to determine alternative solutions
for the project

D) Working with the bidders to determine alternative solutions


for the project (it may include in bids or proposal not now)
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 75 Akram_alnajjar@hotmail.com +20105394312

PMBOK® Multiple Choice Quiz

7. A seller is giving you so much trouble that your time available allocated
to the project has gone from 20% to over 80% for this small piece of
the overall project. Most of the seller's deliverables are late and
inadequate and you have little confidence in his company's ability to
complete the project. What should you do?
A. Assign a group within your team to meet with the seller and
reassign project work so that the seller has easier work to
accomplish
B. Terminate the seller for convenience and hire another seller
C. Meet with the seller to discover the cause of the problem
D. Provide some of your own staff to augment the seller's staff

B) Terminate the seller, because this is a small piece of the


overall project and you have low confidence level

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 76 Akram_alnajjar@hotmail.com +20105394312
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PMBOK® Multiple Choice Quiz

8. With which type of contract is the seller


MOST concerned about project scope?
A. Time and material
B. Cost plus fixed fee
C. Fixed price
D. Purchase order

C) Fixed price

Akram Al-Najjar, PMP.


Source: pmbok guide 2004 Slide 77 Akram_alnajjar@hotmail.com +20105394312

PMBOK® Multiple Choice Quiz

9. A contract has just been signed with a construction


company to complete a remodeling project within three
months. Due to force major, the project will be delayed by
an additional three months. The construction company has
asked for an early termination of the contract due to lack of
resources. What is the MOST appropriate thing to do in this
situation?
A. Seek legal advice
B. Complete administrative closure
C. Complete contract closeout
D. Renegotiate the contract

C) Complete contract closeout, (because we have uncontrollable


risk)
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 78 Akram_alnajjar@hotmail.com +20105394312
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PMBOK® Multiple Choice Quiz

10. A project manager for a large international bank has a project


team that just implemented an electronic funds project involving
four large vendors. The project manager struggled through every
phase of the procurement process since the bank had a weak
internal contracts department. What would be the MOST
appropriate thing to do to ensure the problems are resolved for
future projects?
A. Document all of the issues in a memo and schedule a
meeting with the head of the contract office
B. Include an agenda item in the project closedown to discuss
these issues in a no threatening manner
C. Address this through contract change control
D. Conduct a procurement audit

D) Conduct a procurement audit , it is structured review that


flush out issues and set up lessons learned
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 79 Akram_alnajjar@hotmail.com +20105394312

PMBOK® Multiple Choice Quiz

11. During negotiations, the seller tells you he wants


to work with you, but if he does not have a
signed contract by tomorrow, he will not be able
to obtain the equipment needed to meet your due
date. In view of this, you should issue an:
A. contract.
B. letter of intent.
C. change order.
D. addendum.

B) letter of intent, it gives the seller more confidence for buyer’s


commitment
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 80 Akram_alnajjar@hotmail.com +20105394312
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PMBOK® Multiple Choice Quiz

12. You have just finished most of the work on a new systems
integration project when the seller comes to you with
detailed procedures for closeout of the contract. The
contract included closeout procedures. What should you do?
A. Revise the closeout procedures after getting management's
approval
B. Get a change order
C. Create new procedures that are more complete
D. Assess the quality of the seller's new detailed procedures
and if they are better than the current procedures, use
them

B) Get a change order, this is a change to the contract,


procedures are the same as work, if the work change ,change
order should be issued Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 81 Akram_alnajjar@hotmail.com +20105394312

PMBOK® Multiple Choice Quiz

13. Under a seller agreement, formal, written


correspondence with the seller is required
when:
A. a meeting with the seller's management is held.
B. a change to the project is issued.
C. the seller is asked for supporting information.
D. there is a follow up to a conversation.

B) a change to the project is issued, procurement is very formal


processes ,any change need to be fully documented
Akram Al-Najjar, PMP.
Source: pmbok guide 2004 Slide 82 Akram_alnajjar@hotmail.com +20105394312

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