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Table Of Contents

Introduction
Welcome to Google Apps for Business
About this guide
Overview of a Google Apps for Business PilotChapter1
Understanding the Google Apps pilot
The basic steps in a Google Apps pilot
Specific services and features you can pilot
Establish a support plan
Determine how to evaluate the pilot
Establish a training plan
Decide how and when to notify pilot users
Establish a rollback plan
Choose Your Email Delivery Option Chapter3
Dual delivery through your mail server
Dual delivery through Google Apps
Direct delivery to Google Apps
Dual delivery through edge appliance or service
Dual delivery through hosted email system
The Google Apps User Experience Chapter4
Overview
Email innovations
Integrated chat
Spam and virus filtering
Managing contacts
Making the transition
Resources for users
Support Resources Chapter5
Support services
Google Apps Solutions Providers
Google representatives
API support
News and updates
Provisioning users
Upload a CSV file
Add users individually
Use Google Apps Directory Sync
Use the Google Apps Provisioning API
Use Google Apps Migration for Lotus Notes®
Administrator accounts
Domain management
Domain aliases
Separate accounts
2-step verification for users
Single sign-on
Email routing
IMAP and POP access
Access through Microsoft Outlook®
Calendar coexistence
Export user data
Use Google Calendar Connectors
Reporting
Message Security and Message Discovery
Google Apps APIs
APIs for administrators
Data Migration Tools Chapter7
Data migration tools summary
Microsoft® platform
IBM® Lotus platform
Email migration
Migrate messages with Google Apps Migration for Microsoft® Exchange
Migrate messages with Google Apps Migration for Microsoft Outlook®
Migrate messages with Google Apps Sync for Microsoft Outlook®
Migrate messages using IMAP
Download messages using POP
Migrate messages using Google Apps Migration for Lotus Notes®
Migrate email from Gmail to Google Apps
Migrate messages from Novell GroupWise® to Google Apps
Calendar migration
Import calendar data with Google Apps Migration for Microsoft® Exchange
Import calendar data with Google Apps Migration for Microsoft Outlook®
Import calendar data with Google Apps Sync for Microsoft Outlook®
Import calendar data with Google Apps Migration for Lotus Notes®
Use third-party tools or professional services
Contacts migration
Use Google Apps Migration for Microsoft® Exchange to import contacts
Use Google Apps Migration for Microsoft Outlook® to import contacts
Use Google Apps Sync for Microsoft Outlook® to import contacts
Use Google Apps Migration for Lotus Notes® to import contacts
Use Google Apps Directory Sync to import contacts
Export contacts
Google Apps on Mobile Devices Chapter8
Android
BlackBerry
Google applications for the BlackBerry
Google Apps Connector for BlackBerry® Enterprise Server
BlackBerry® Enterprise Server - dual-delivery solution
iPhone
Google Apps in the Safari web browser
iPhone calendar and contacts with Google Sync
iPhone email through IMAP
Exchange Server ActiveSync solution
Windows Mobile
Windows Mobile calendar and contacts with Google Sync
Windows Mobile email through IMAP
Other mobile devices
Access Google Apps through your mobile web browser
Email through IMAP
Partner solutions for mobile devices
Getting Started with Your Google Apps Pilot
Prepare for Your Pilot Chapter9
Review support options
Review pilot requirements
Review pilot plan
Review pilot options for email
Prepare pilot user notifications
Next steps
Configure a Dual-Delivery Pilot Chapter10
How dual delivery works
Set up Google Apps for dual delivery
Add a domain alias in Google Apps
Verify and configure the subdomain
Request email activation
Test email delivery to your domain alias
Configure dual delivery on Microsoft® Exchange Server 2003
Optional: Route outbound and intradomain email through mail server
Set Up Your Google Apps Account Chapter11
Setup overview
Sign up for Google Apps
Verify domain ownership
Add pilot users to Google Apps
Customize your Google Apps account
Disable services you don’t want to pilot
Test and Customize Your Pilot Chapter12
Test email delivery
Customize your pilot
Secure your pilot
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Gapps Pilot Guide

Gapps Pilot Guide

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Published by nadwanjohi

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Published by: nadwanjohi on Nov 08, 2011
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11/08/2011

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