L\u1ef0C L\u00c0M PH\u1eb2NG # 1: KHI C\u00c1C B\u1ee8C T\u01af\u1edcNG\u0110\u1ed4 XU\u1ed0NG V\u00c0 WINDOWS\u0110I L\u00caN......................................................\u2026\u202648 L\u1ef0C L\u00c0M PH\u1eb2NG # 2: KHI NETSCAPR L\u00caN S\u00c0N...............56 L\u1ef0C L\u00c0M PH\u1eb2NG # 3: PH\u1ea6N M\u1ec0M WORK FLOW..............71 L\u1ef0C L\u00c0M PH\u1eb2NG # 4: OPEN-SOURCING..............................81 L\u1ef0C L\u00c0M PH\u1eb2NG # 5: OUTSOURCING................................103 L\u1ef0C L\u00c0M PH\u1eb2NG # 6: OFFSHORING...................................114 L\u1ef0C L\u00c0M PH\u1eb2NG # 7: X\u00c2U CHU\u1ed6I CUNG..........................128 L\u1ef0C L\u00c0M PH\u1eb2NG # 8: INSOURCING....................................141 L\u1ef0C L\u00c0M PH\u1eb2NG # 9: IN-FORMING....................................150 L\u1ef0C L\u00c0M PH\u1eb2NG # 10: C\u00c1C STEROID................................159
S\u1ef0 H\u1ed8I T\u1ee4 I...............................................................................176 S\u1ef0 H\u1ed8I T\u1ee4 II..............................................................................177 S\u1ef0 H\u1ed8I T\u1ee4 III.............................................................................181 ZIPPIE\u201d TI\u1ebeNG TRUNG QU\u1ed0C N\u00d3I TH\u1ebe N\u00c0O?...................192 V\u1edaI T\u00ccNH Y\u00caU T\u1eea NGA..........................................................195 BA S\u1ef0 H\u1ed8I T\u1ee4 KH\u00c1C...............................................................197
INDIA\u0110\u1ed0I L\u1ea0I INDIANA:AI BOC LOT AI............................205 C\u00c1C C\u00d4NG TI D\u1eeaNG V\u00c0 B\u1eaeT\u0110\u1ea6U\u1ede\u0110\u00c2U?......................208 T\u1eea M\u1ec6NH L\u1ec6NH & CH\u1ec8 HUY\u0110\u1ebeN C\u1ed8NG T\u00c1C V\u00c0 K\u1ebeT N\u1ed0I
NHI\u1ec0U R\u1ed0I LO\u1ea0N B\u1ea2N S\u1eaeC...................................................214 AI S\u1ede H\u1eeeU G\u00cc?..........................................................................217 C\u00c1I CH\u1ebeT C\u1ee6A NH\u1eeeNG NG\u01af\u1edcI B\u00c1N H\u00c0NG......................219
5. M\u0129 v\u00e0 T\u1ef1 do Th\u01b0\u01a1ng m\u1ea1i.................................................. 225 Ricardo V\u1eabn c\u00f2n\u0110\u00fang?........................................................ 225 6. Nh\u1eefng Ti\u1ec7n d\u00e2n................................................................... 237 7. Cu\u1ed9c Kh\u1ee7ng ho\u1ea3ng Th\u1ea7m l\u1eb7ng........................................ 250
B\u00cd M\u1eacT NH\u1ece KH\u00d3 CH\u1ecaU # 1: L\u1ed6 H\u1ed4NG S\u1ed0 L\u01af\u1ee2NG..........256 B\u00cd M\u1eacT NH\u1ece KH\u00d3 CH\u1ecaU # 2: L\u1ed6 H\u1ed4NG HO\u00c0I B\u00c3O...........260 B\u00cd M\u1eacT NH\u1ece KH\u00d3 CH\u1ecaU # 3: L\u1ed6 H\u1ed4NG GI\u00c1O D\u1ee4C...........265
S\u1ef0 L\u00c3NH\u0110\u1ea0O..........................................................................280 C\u01a0 B\u1eaeP.......................................................................................284 M\u1ee0 T\u1ed0T: Nh\u1eefng c\u00e1i\u0110\u1ec7m\u0110\u00e1ng Gi\u1eef l\u1ea1i.....................................293 CH\u1ee6 NGH\u0128A T\u00cdCH C\u1ef0C X\u00c3 H\u1ed8I............................................297 NU\u00d4I D\u1ea0Y CON C\u00c1I................................................................303
T\u1ef0 XEM X\u00c9T.............................................................................312 T\u00d4I C\u00d3 TH\u1ec2 B\u00c1N BU\u00d4N CHO B\u1ea0N.......................................313 T\u00d4I CH\u1ec8 C\u00d3 TH\u1ec2 B\u00c1N L\u1eba CHO B\u1ea0N.....................................316 V\u0102N HO\u00c1 L\u00c0 QUAN TR\u1eccNG: GLOCALIZATION...............324 NH\u1eeeNG\u0110I\u1ec0U V\u00d4 H\u00ccNH..........................................................329
QUI T\u1eaeC #1: KHI TH\u1ebe GI\u1edaI TR\u1ede N\u00caN PH\u1eb2NG....................340
QUI T\u1eaeC #2: V\u00c0 B\u00c9 S\u1ebc H\u00c0NH\u0110\u1ed8NG L\u1edaN\u2026.......................345
QUI T\u1eaeC #3: V\u00c0 L\u1edaN S\u1ebc H\u00c0NH\u0110\u1ed8NG B\u00c9\u2026.......................350
QUI T\u1eaeC #4: C\u00c1C C\u00d4NG TY T\u1ed0T NH\u1ea4T L\u00c0 NH\u1eeeNG NG\u01af\u1edcI
C\u1ed8NG T\u00c1C T\u1ed0T NH\u1ea4T............................................................353
QUI T\u1eaeC #5: TRONG M\u1ed8T TH\u1ebe GI\u1edaI PH\u1eb2NG.....................357
QUI T\u1eaeC #6: C\u00c1C C\u00d4NG TY GI\u1eceI NH\u1ea4T OUTSOUCE\u0110\u1ec2
TH\u1eaeNG.......................................................................................360
QUI T\u1eaeC #7: OUTSOUCING KH\u00d4NG CH\u1ec8 CHO BENEDICT
ARNOLDS..................................................................................363
QU\u00c1 THI\u1ebeU QUY\u1ec0N.................................................................382 QU\u00c1 TH\u1ea4T V\u1eccNG....................................................................391 QU\u00c1 NHI\u1ec0U XE TOYOTA.......................................................407
TH\u1edcI X\u01afA\u0110\u1ed0I L\u1ea0I K\u1ecaP TH\u1edcI[Just-in-Time]........................414 INFOSYS\u0110\u1ed0I L\u1ea0I AL-QAEDA...............................................429 QU\u00c1 B\u1ea4T AN V\u1ec0 M\u1eb6T C\u00c1 NH\u00c2N..........................................436