PENYERAHAN DAN PENILAIAN TUGASAN ASSIGNMENT SUBMISSION AND ASSESSMENT ______________________________________________________________________ KOD KURSUS /COURSE CODE : OUMH2203 TAJUK

KURSUS /COURSE TITLE : ENGLISH FOR WORKPLACE COMMUNICATION SEMESTER /SEMESTER : SEPTEMBER 2011 ______________________________________________________________________ ARAHAN KEPADA PELAJAR / INSTRUCTIONS TO STUDENTS
1. Tugasan ini mengandungi SATU (1) soalan sahaja yang disediakan dalam bahasa modul bercetak kursus ini. / This assignment contains only ONE (1) question that is set in the language of the printed module for the course. 2. Jawab dalam Bahasa Inggeris. / Answer in English. 3. Muat turunkan templet tugasan versi bahasa yang berkenaan daripada MyVLE untuk penyediaan dan penyerahan tugasan anda. Tugasan anda hendaklah ditaip dengan menggunakan saiz fon 12 Times New Roman dan langkau baris 1.5. / Download the language version of the assignment template concerned from the MyVLE for preparation and submission of your assignment. Your assignment should be typed using 12 point Times New Roman font and 1.5 line spacing. 4. Tugasan anda hendaklah antara 2500 hingga 3000 patah perkataan tidak termasuk rujukan. Bilangan perkataan hendaklah ditunjukkan di hujung tugasan anda. Jangan menyalin soalan dan arahan tugasan dalam jawapan anda. / Your assignment should be between 2500 and 3000 words excluding references. The number of words should be shown at the end of your assignment. Do not copy the assignment question and instructions to your answer. 5. Anda dikehendaki menghantar tugasan SECARA ON-LINE melalui MyVLE. Sila rujuk kepada portal untuk arahan mengenai prosedur menghantar tugasan anda secara on-line. Anda dinasihatkan menyimpan senaskah tugasan yang diserahkan untuk rujukan sendiri. / You must submit your assignment ON-LINE via the MyVLE. Refer to the portal for instructions on the procedures to submit your assignment on-line. You are advised to keep a copy of your submitted assignment for personal reference. 6. Anda hanya boleh menghantar tugasan SEKALI sahaja dalam SATU fail. / You can submit your assignment ONCE only in a SINGLE file.

7. Tugasan anda hendaklah diserahkan antara 2 November 2011 hingga 13 November 2011. Serahan selepas 13 November 2011 TIDAK akan diterima. / Your assignment must be submitted between 2 November 2011 and 13 November 2011. Submission after 13 November 2011 will NOT be accepted.
8. Tugasan hendaklah disiapkan secara individu. Anda dilarang meniru tugasan orang lain. Anda juga dilarang sama sekali memplagiat kerja orang lain sebagai kerja sendiri. /

Your assignment should be prepared individually. You should not copy another persons assignment. You should also not plagiarise another persons work as your own.

ASSIGNMENT QUESTION

PURPOSE The purpose of this assignment is to enhance learners ability to organise information and write a good report. QUESTION You work in a hypermarket as a Store Manager. Some frozen lamb delivered by a supplier has a peculiar taste, and customers have complained about it. Write a report to the Branch Manager complaining about this matter. Your report should have the following criteria: (a) INTRODUCTION - Present the purpose of the report and describe proposals or actions that need to be taken; (b) BODY - Describe the present situation, identify possible problems (at least 4); - In this section you can also describe the need for changes to be made, or describe any costs and/or benefits that involved; and (c) CONCLUSION - Evaluate changes and provide recommendations. In writing your report, try to be as detailed as you could, by giving in-depth descriptions of the problems and recommendations. [Total: 30 marks]

Assignment Guidelines (Content and Scoring)

CATEGORY INTRODUCTION WEIGH T 1 0 No introduction LOW 1 There is no clear introduction of the main topic or structure of the paper. FAIR 2 The introduction states the main topic, but does not adequately preview the structure of the paper nor is it particularly inviting to the reader. Main idea is somewhat clear but there is a need for more supporting information. The conclusion is recognizable, but does not tie up several loose ends. Some details are not in a logical or expected order, and this distracts the reader. ABOVE AVERAGE 3 The introduction clearly states the main topic and previews the structure of the paper, but is not particularly inviting to the reader. Main idea is clear but the supporting information is general. EXCELLENT 4 The introduction is inviting, states the main topic and previews the structure of the paper. MARKS 4

CONTENT

2.5

No content

The main idea is not clear. There is a seemingly random collection of information. There is no clear conclusion, the paper just ends.

There is one clear, wellfocused topic. Main idea stands out and is supported by detailed information. The conclusion is strong and leaves the reader with a feeling that they understand what the writer is "getting at." Details are placed in a logical order and the way they are presented effectively keeps the interest of the reader.

10

CONCLUSION

1.5

No conclusion

The conclusion is recognisable and ties up almost all the loose ends. Details are placed in a logical order, but the way in which they are presented/ introduced sometimes makes the writing less interesting. Writer makes 1-2 errors in grammar or spelling that distract the reader from the content.

ORGANISATION

No details

Many details are not in a logical or expected order. There is little sense that the writing is organised.

LANGUAGE/ GRAMMAR

1.5

Writer makes all errors in grammar or spelling

Writer makes more than 4 errors in grammar or spelling that distract the reader from the content.

Writer makes 3-4 errors in grammar or spelling that distract the reader from the content.

Writer makes no errors in grammar or spelling that distracts the reader from the content.

TOTAL

7.5

30

STUDENT GUIDE 1. 2. 3. 4. 5. There should be a very systematic exploration of the topic. The discussion should be thorough and enough to support your stand. Your chain of thoughts must not be faulty and all your paragraphs should be coherent. Your opinion must be supported by your reading and previous research. You must not forget to acknowledge your sources and please abide by the right way of acknowledging using the APA style.

__________________________________________________________________________ PENILAIAN / EVALUATION Tugasan ini akan menyumbangkan 30% markah kepada kursus tersebut dan akan dinilai berdasarkan kepada Rubrik. / This assignment accounts for 30% of the marks for the course mentioned and shall be assessed based on the Rubrics. Anda akan dimaklumkan tentang markah tugasan ini sebelum Peperiksaan Akhir Semester bermula / You would be informed of the assignment mark before the Final Semester Examination commences. PLAGIARISME: POTONGAN MARKAH / PLAGIARISM: MARKS DEDUCTION Amaran: Tugasan yang diserahkan secara automatik akan disemak untuk persamaan. Jika plagiarisme dikesan, markah akan dipotong seperti berikut: / Warning: The submitted assignment will automatically undergo a similarity check. If plagiarism is detected, marks would be deducted as follows: Tugasan dengan kandungan 10 - 30% yang sama dengan lain: 20% potongan daripada jumlah markah yang diperolehi. Tugasan melebihi kandungan 30% yang sama dengan lain: Markah sifar akan diberikan. Assignments with 10 - 30% overlap with others: 20% deduction from the total marks scored. Assignments with more than 30% overlap with others : Zero mark would be given

MUKA SURAT TAMAT / END OF PAGE