CHARLES H.

LEVNE
Presented by Pitri Rahayu
< Prologue
< Fiscal Stress and Service Delivery Alternatives
< Community-based Crime Prevention Group
< The Promise of Coproduction
< conclusion
< The great taxpayer's revolt of 1978
< California's Proposition 13
< During the late 1960s and throughout the 1970s
Fiscal stress is an overlay on the anti-government/bureaucracy
framework that conditions the relationship between citizenship
and public administration
Dua masalah pokok administrasi publik:
1. Bagaimana sebuah pemerintah dapat membangun dukungan
untuk perpajakan membiayai pelayanan publik ketika WN tidak
mempercayai pemerintah untuk menghasilkan pelayanan yang
layak?
2. Dan, bagaimana pemerintah dapat menyediakan pelayanan
yang layak jika WN tidak mau membayarnya melalui
mekanisme kolektif seperti perpajakan?
Alternative
methods
Privatizing
SD
ntergovern-
mentalizing
SD
arrangements
mproving
operating
productivity
Deprofessionali
zing
bureaucracies
Devolving
service
responsibility
Privatizing SD
Contracting with a
private for-profit firm
Franchising service to
a private firm
Vouchers
User fees and charges
to ration demand for
services
Shedding service
responsibility to a
private firm or non-
profit organization
ntergovernmentalizing
SD arrangement
mproving operating
productivity
Altenative methods of delivering services:
A. Privatizing service delivery
1. Contracting with a private for-profit firm
2. Franchising services to a private firm
3. Vouchers
4. User fees and charges to ration demand for services
5. Shedding service responsibility to a private firm or non-profit organization
B. ntergovernmentalizing service delivery arrangements
1. Shedding services to another unit of government or authority
2. Sharing service responsibility
3. Sharing functions like data processing, planning, and communications
C. mproving operating productivity
1. Methods to monitor performance
2. Methods to maximize output per dollar
3. Methods to improve financial decision making
4. Methods to track costs
5. Methods to monitor and manage contract
D. Deprofessionalizing bureaucracies
1. Civilianizing sworn personnel
2. Using volunteers and paraprofessionals
3. Using reserves and auxiliaries
E. Devolving service responsibility
1. Neighborhood organization of service delivery
2. Self-help
3. Coproduction
4. Public/private partnerships to solve community problems
AIternative SD
arrangement
Dominant Strategy Citizen RoIe
Service Delivery Arrangement, Strategies, and
Citizen Roles