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Chapter 8 - Multiple-Choice Questions (Word 97 - 2003)

Chapter 8 - Multiple-Choice Questions (Word 97 - 2003)



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Published by: api-3848425 on Oct 18, 2008
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Information Technology: IT Applications
 The following questions have been taken from the
Cambridge Checkpoints 2007– VCE IT Applications – Potts. (Also check out the online quizzes at www.cambridge.edu.au/checkpoints )
CHAPTER 8Multiple-Choice Questions
Question 1A transaction processing system is concerned withA.Operational day-to-day activities.B.Strategic decision-making support.C.A large database of specialised knowledge.D.Support for an organisation’s management needs.Question 2A store manager of Red Fried Chicken only makes operational decisions based ondaily reports.An example of a decision the manager would make isA.Changing the type of products sold.B.Reducing the price of unsold chickens.C.Implementing a national TV campaign.D.Opening a new store in a nearby suburb.Question 3Which of the following could not be considered an organisational goal?A.Increase company profit margin.B.Expand customer base.C.Provide quality service.D.Complete backups every Friday.
Question 4An organisation’s goal is to ‘improve the communication of events to members’.Which of the following strategies would best achieve this aim?A.Reduce labour costs.B.Produce a regular newsletter.C.Make sure all membership information is accurate.D.Use a spreadsheet to keep track of finances.Question 5 The profile of an audience can include itsA.Employment category, income level and average age.B.Employment category, favourite colour and average age.C.Tax file number, income level and years of employment.D.Educational level, Medicare number and name of doctor.Question 18Which of the following is not a component of an information system?A.EquipmentB.End-userC.Organisational goalsD.ProceduresQuestion 19Which of the following would not be considered an end-user of an informationsystem?A.A student who accesses information on a website.B.A programmer who writes code for a software module.C.A customer who uses a credit card in an EFTPOS machine.D.A sales assistant in a video shop who searches a database for a specifictitle.
Question 20Which of the following would improve the effectiveness of a system?A.Install a barcode reader to reduce the time needed to enter data.B.Make it easier for employees to access information by developing adatabase.C.Allow management to make timely decisions by providing up-to-dateinformation in a spreadsheet.D.Automate a manual process to reduce salaries.Question 28 The correct order of steps to solve a problem isA.Analyse, design, develop, test, evaluate, implement, document.B.Analyse, design, test, develop, document, implement, evaluate.C.Design, analyse, develop, document, implement, test, evaluate.D.Analyse, design, develop, test, document, implement, evaluate.Question 29A sales assistant needs to record a sale by manually completing a form in adocket book. What is a likely problem that this practice could lead to?A.It takes too long for sales to be recorded and processed.B.The sales assistant is under-qualified for the task.C.The use of a docket book is old fashioned.D.The information in the docket book is not timely.Question 34A milestone in project management indicatesA.The passing of 50% of the time allocated to the project.B.The completion of the project.C.The conclusion of an important stage of a project and has zero timeduration.

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