Welcome to Scribd. Sign in or start your free trial to enjoy unlimited e-books, audiobooks & documents.Find out more
Download
Standard view
Full view
of .
Look up keyword
Like this
0Activity
0 of .
Results for:
No results containing your search query
P. 1
Billing for Billions

Billing for Billions

Ratings: (0)|Views: 2|Likes:
Published by PipelinePublishing

More info:

Published by: PipelinePublishing on Nov 17, 2011
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

11/17/2011

pdf

text

original

 
© 2011, All informaon contained herein is the sole property of Pipeline Publishing, LLC. Pipeline Publishing LLC reserves all rights and privileges regarding the use of this informaon. Anyunauthorized use, such as distribung, copying, modifying, or reprinng, is not permied. This document is not intended for reproducon or distribuon outside of 
.To obtain permission to reproduce or distribute this document contact
 for informaon about Reprint Services.
Billing for Billions
By Jesse CrydermanOne o the most ascinating aspects o the telecommunications industry is its scale: the enormityo the global communications network and whatit takes to keep it afoat is staggering. Take thisexample:In just a ew short years, the world will average two connected devices per person. I we applyrecent population statistics, that’s nearly 14 billionconnected devices making trillions o requests and transactions weekly. I you were to count one digitevery second, it would take 32,000 years to reach a trillion; yet service providers are putting plans in place to operate, on that scale, on a weekly basis!As Je Yoshimura rom Zuora points out, “Serviceproviders have to be able to deliver a broad portolioo services. It’s what customers want. And the billing solution needs to empower them to do that, not be animpediment. And changes need to be recognized indays or even in real time, not weeks, months or years.They need to deliver it to dierent customer segmentswith dierent packaging and pricing options. And theyneed to be able to adjust to customer demands andcompetitive moves quickly. I they don’t, someoneelse will.”As real-time/on-demand billing becomes standard,BSS processes and billing are becoming ever closer to the network and more important than ever. For mostin the industry, it is clear that traditional billing cannotmeet the demands o the uture, nor do companieswant to make capital investments into traditionalbilling models as they have in the past. How arecarriers dialing in their billing solutions to manage thedramatic growth in terms o network integrity? Whatnew solutions exist? What about cloud-based billing?We posed the question to two leaders in the billing and BSS industry to better understand how carrierscan eectively manage billing or billions.
Jeff Parker, CEO, Monolith Software
What are some challenges that carriers face as they try to ensure their billing processes of the future meet  growing demand?
Volume 8, Issue 3
 
© 2011, All informaon contained herein is the sole property of Pipeline Publishing, LLC. Pipeline Publishing LLC reserves all rights and privileges regarding the use of this informaon. Anyunauthorized use, such as distribung, copying, modifying, or reprinng, is not permied. This document is not intended for reproducon or distribuon outside of 
www.pipelinepub.com
.To obtain permission to reproduce or distribute this document contact
sales@pipelinepub.com
for informaon about Reprint Services.
What should carriers be asking for, in terms of BSSand OSS, in order to maintain network integrity as demand for data-rich services and real-timetransactions explodes?
The billing/order entry teams can set up the customerino and process the order quite well. The operations teams can monitor the technology adequately. Thechallenge has been, and will continue to be, tying the two worlds together. Operations speaks in terms o device names, ip addresses, and interaces. The BSSguys speak in terms o customer name. The challengeis creating an automated bridge between these twoworlds. People have been trying to do this or agesand it is still one o the biggest challenges acing CSPs.
Jeff Yoshimura, VP, Zuora
Can cloud-based billing systems compete with theproducts offered by entrenched traditional BSSvendors, and is cloud-based billing gaining traction inthe Service Provider space?
The time has come or billing in the cloud. We believe the market has changed so dramatically in theindustry that service providers need cloud-basedbilling systems to eectively compete. The emergenceo smart phones, devices and tablets carrying voice, data, Internet and video is transorming thecommunications industry. According to the CiscoVisual Networking Index, by 2015, there will be 7.2billion mobile devices and more than 2/3 o network trac will be consumed by video. Since the launch o  the iPhone and iPad, more than 10 billion apps havebeen downloaded, according to Apple. These Internetand technology advancements are giving rise to aplethora o new providers and subscriber services.To survive in this innovative environment, serviceproviders must be able to launch new products andservices rapidly, have the fexibility to change pricing,packaging and promotions in real-time, and manage their customer relationships online. Unortunately,service providers have been burdened by infexible,slow to implement, and costly legacy, on-premisebilling systems that were built or traditional telcobilling, not or billing and servicing customers in thecloud.To address these dramatic and indenite changesby embracing the cloud, service providers can get tomarket quickly to deliver new services to consumers,have the fexibility to iterate and experiment withpricing and packaging oten, and provide customerswith an online sel-service experience to purchaseservices and manage their plans online.Further, our belie is that big companies and smallcompanies aren’t interested in buying traditional telcobilling platorms. Finally, we don’t expect anyone tounplug a traditional BSS system. Companies haveinvested ar too much to simply rip and replace. Thebetter strategy that we work with customers on isseamless co-existence today and measured migrationover time.
What should carriers be asking for, in terms of billing  systems, in order to maintain network integrity as demand for data-rich services and real-timetransactions explodes?
To ensure network integrity, billing platorms need tobe open. They need to be able to share and acceptdata rom the network. They need to be able to meterand bill rom the network. They need to be able to communicate and authenticate with a range o network devices. Cloud- based billing systems deliver the greatest level o fexibility to achieve this.
BSS processes and billing are becoming ever closer to the network, perhaps even embedded intohardware (billing on the box)--do you see such areality in the future?
The reality is the box is a commodity. The value addedservices is what the consumers will pay or. That’swhat service providers need their billing system toocus on. Services can be delivered on the consumerdevices, e.g. Pandora, Netfix, etc., and that needs to be tied to the billing system. That’s just today.There are a whole host o service portolios that willbe added in the uture. Devices are tremendousplatorms or enabling this new age o services.
 
One source of massive cash- and carbon - output canbe found idling alongsideworksites all over the globe.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->