\u2022Views of Quality
\u2022 Boehm and McCall\u2019 s Models
\u2022 Quality Criteria
\u2022 Measuring Quality
\ue000 Ability of the product/service to fulfill its function
\ue000 Hard to define
\ue000 Impossible to measure
\ue000 Easy to recognize in its absence
\ue000Transparent when present
\ue001 Quality is not absolute
\ue001 Quality is multidimensional
\ue001 Quality is subject to constraints
\ue001 Quality is about acceptable compromises
\ue001 Quality criteria are not independent, but interact with each other
Within the software quality area, the need to provide a solution that matches user needs is often considered as \u201c design quality\u201d , whilst ensuring a match to the specification is considered as \u201cmanufacturing quality\u201d.
Quality is a multidimensional construct. It may therefore be considered using a polyhedron metaphor. Within this metaphor, a three-dimensional solid represents quality. Each face represents a different aspect of quality such as correctness, reliability, and efficiency.
It has been classified according to a number of \u2018 views\u2019 or perspective. These views are often diverse and may conflict with each other. Each view comes from a particular context.
\ue002 Project manager
\ue002 Business analyst
\ue002 Implementation programmer
\ue002 Quality auditor
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