1 llLrl Aprlyanl

2 C'nelysla MarLhlng
3 8elnaldl
@he 8ellaglo lnLervlew
As members of Lhe P8 Leam LhaL ls responslble for Lhe
recrulLmenL drlve aL Lhe 8ellaglo LhaL have been asked Lo
deslgn Lhe llsL of Lhe quesLlons for Lhe behavloural lnLervlew
LhaL wlll be used by all Lhe hlrlng managers
@hls lnLervlew wlll lasL a maxlmum of 30 mlnuLes and wlll
conLaln slx quesLlons deslgned Lo evaluaLe Lhe behavlour of
Lhe candldaLes
AfLer each quesLlon Lhe hlrlng manager wlll enLer an
evaluaLlon of Lhe quallLy of Lhe candldaLes's response dlrecLly
lnLo a compuLer
@he P8 Leam have agreed LhaL Lhe quesLlons should
focus on as many of Lhe followlng areas as posslble
1 ConfllcL
2 AuLhorlLy
3 AmblLlon
4 neLworklng
3 SoclablllLy
6 Appearance
7 SLress
8 8esourcefullness
Je declde quesLlons whlch are of Lhe crlLlcal
skllls area Lo examlne ln a conLexL Lo servlce
lndusLry poslLlon @he quesLlons conLaln abouL
servlce awareness LrusL worLhlness aLLlLudes
Lo auLhorlLy problem solvlng career amblLlon
and reacLlon of a sLress @hen valuaLe each of
Lhe responses on a scales of 1 3
@he quesLlons
1 Pow good are you ln deallng wlLh cusLomers?
2 JhaL would you do Lo geL along wlLh Lhe
auLhorlLy?
3 JhaL ls your amblLlon ln career?
4 Can you work under pressure? Pow?
3 Pow do you handle unexpecLed slLuaLlons?
6 Pow well wlll you work ln and wlLh a Leam?