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He Ho Tro Quyet Dinh

He Ho Tro Quyet Dinh

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Published by: Nguyễn Việt Hồng on Nov 26, 2011
Copyright:Attribution Non-commercial

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11/26/2011

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H~H6TfQ'Quy€tDinh
1/
35
BAI3.
cAc
D~NG
H¥THONGHOTRQQUYETDJNH
NQIDUNG
o
H~h6troquyetdinhnhom
o
H~h6
tro
quyetdinh
rmrcxf
nghiep
111.1.H~
h6
tr(}'
quy~tdjnhnhom
111.1.1.Raquy@tdinh
nhom,
giaoti@p
va
cQng
tac
Cacd~cdiemcuacongviecnhom:
+
M9tnhomtlnrchi~nm9tnhiemvu,thinhthoangfaquyetdinh,thinhthoangkhongfaquyetdinh,
+
Cacthanhvientrongnhomcothe
a
nhimgnoikhacnhau.
+
Cacthanhvientrongnhomcothelamviec
a
nhfrngthaigiankhacnhau.
+
Cacthanhvientrongnhomcothelamvieccungnhauhoac
a
cact6chirckhacnhau.
+
Nhomcothevinhvi~nhoactarnthai.
+
Nhomcothe
a
bAt
ky
rmrcquanlynaohoacmirethaigiannao,
+
Cosirdieuph6i
(qua
trinh
vanhiem
v~
dat
duac)
hoacmauthuantrongnhom.
+
Cosirdatdirocho~c/vamAtmatnangsuAttrongt6clnrc,
+
NhiemvuphaihoanthanhrAtnhanh.
+
Khongthehoacquad~tchotAtcacacthanhvientrongnhomcunghop
a
m9tnoi,
+
M9ts6duli~u,thongtin,hoackit~nthircdnthietnam
a
nhieunoi,m9ts6khac
a
ngoait6clnrc,
+
ChuyenmoncuacacthanhvienkhongcotrongnhomladnthickCacheatd9ngvacacquatrinhmieutacacCU9Chop:
+
CU9Choplaheatd9ngchunglienquanboim9tnhomngiroicodiavibangnhauhoacgAnbangnhau.
+
Kth
quacuaCU9Chopphuthuocm9tphanvaokit~nthirc,ykien,cacdanhgiacuacacthanhvien,
+
Kth
quacuaCU9Chopclingphuthuocvaosirkethopcuanhomvaphuthuocvaoquatrlnhraquyetdinhdirocsudungboinhomdo.
+
Giaiquyetcacykienkhacnhauboingiroicoquyenhanhoacthironghronghoacphanxu.
111.1.2.
H6
trQ'giaoti@p
GiaotieplathanhphAnquantrongchoh6troquyetdinh,Khongcogiaotiep,thlkhongcoc9ngtacoNhirngngiroiraquyetdinhcanhanphaigiaotiepvoicacd6ngnghiep,chuyengia,
co
quanchfnhphu,khachhang,d6itackinhdoanh,...HQclingdnduli~uvathongtin
(va
kiinthuc)
tilnhieunoitrenthegioi,Cacnhomraquyetdinhphaigiaotiep,c9ngtac,vathironghrongtrongcongviec,HAuhetcact6chircsenhanhtrothanhkhongcochircnang,neukhongcocach~
Bai
3.
Cdcdang
h~h6tra
ra
quye't
dinh
Feb-2004
 
H~H6TrQ'
Quy€t
Dinh
2/35
th6nggiaotiep.Thirongmaidi~nnrcothehieuquachiquacackythuatgiaotiephi~ndai.Cackythuatthongtinhi~ndaicungcApcacphirongti~nh6trogiaotiepre,nhanh,cokhanang,cothetinc~y.Nentangh6
tro
giaotieplacach~th6ngmay
tfnh
mang,
+
B~tdAubangdi~nbao,di~nthoai,radiovativi.
+
Trong100nam,cluingtaphattrienmayfax,thirdi~nnr,chuangtrlnhchat,nhomtinnrc,h~th6nghQinghitruyenhlnh,HAuhetcackythuatnaydeuheatdQngtreninternet.
+
Strphattriengiaotiepsaucunglah~th6nghopdi~nnr,cacdichvuvah~th6nghQinghidi~nnr,tlnrongsudunginternetdeketn6icacngiroiraquyetdinh,Cacthuanloiapdungcacphirongphapgiaotiepcaitientrongcact6clnrc:
+
CMtiennangsuAtcuanhanvien
+
Lienquandennhieungiroiraquyetdinhchfnh
+
Khongquantamnhieudendirongbiengioidia
ly
+
Taonenvanhoahoptacnhatquan
+
CMtienchathrongcuocs6ngcuanhanvien
111.1.3.H6trQ'cQngtac:Maytinhh6trQ'cQng
tac
Khungthaigian/naich6n:
+
Strhieuquacuakythuat
tfnh
toancQngtacphuthuocvaovitrfcuacacthanhvientrongnhomvaphuthuocvaothaigianchiasethongtingoivanhan,
+
Chiasugiaotiepthanhb6n0,vat6chircb6n0docthea2chieuthaigianvanoich6n.Thaigian:KhigoivanhanthongtinhAu
nlnr
d6ngthai,giaotieplad6ngthai.
Vi
du:
Di~nthoai,tivi,vacaccuochopg~p~tnhau.GiaotiepbAtd6ngbQxayrakhingiroinhannhanthongtin
a
thaidiemkhacthaidiemgoithongtindo.
r..
N__ai,ch6n:Ngiroigoivangiroinhancothe
a
clingphonghoackhong,
+
Bon
0
la:Clingthaigian/cungnoich6n:Cacthanhvieng~p~tnhauclingmQthie,gi6ng
nlnr
phongquyetdinhhoacg~p~ttruyenthong.Clingthaigian/khacnoich6n:Cacthanhvien
a
cacnoikhacnhau,nlnrnggiaotiepclingnhau.
Vi
du:
hQinghitruyenhlnh
(videoconferencing).
Khacthaigian/cungnoich6n:Nhieungiroilamviectheaca.Canaydelaithongtinchocakhac,Khacthaigian/khacnoich6n:Cacthanhvien
a
cacnoikhacnhau.Cacthanhviennaygoivanhanthongtin
a
nhimgIAnkhacnhau.
Bai
3.
Cdcdang
h~h6tra
ra
quye't
dinh
Feb-2004
 
H~H6TrQ'Quy€tDinh
3/35
I
Cungthaigian]GSStrongphongquyetdinhGSS
dua
trenwebH~th5ngtrinhbaydaphirongti~nBangtrilngChia
se
thlli~uCimgnoich5n
I
Khacthmgian]GSStrongphongquyetdinhGSS
dua
trenwebH~th5ngquan
ly
dong
nun
vi~cChia
se
tai
lieuE-mail,V-mailGSS
dua
trenwebBangtrilngChia
se
thlli~uHQinghitruyenhmhHQinghimay
tfnh
E-mail,V-mailKhacnoich5nGSS
dua
trenwebBangtrangE-mail,V-mailH~th5ngquan
ly
dong
lam
vi~cChia
se
tai
lieuHQinghimay
tfnh
conho
Hlnh111.1.1:Khunggiaoti~pthirigian/noichAn
va
cac
ky
thu,th~trgtinhtoanc9ngtac
Groupware:
+
GroupwarethirongthamkhaocacsanphamphAnmem,cungcAph6trocQngtacchonh6m.GroupwarecungcApmQt
co
chedQidechiase
y
kien,dfrli~u,thongtin,kienthirc,vacacnguontainguyenkhac,Cackythuat
tfnh
toancQngtackhacnhauh6trolamviecnh6mtheacaceachkhacnhau,phuthuocvaoloaithaigian/naichonrnacongviecxayra,mucdfchcuanh6m,vanhiemvu,Nhirngcongcumoilienquandenviech6trocaccuochop
a
bAtctrthaigiannaolbAtctrnoinao,
+
C6hangngang6iphAnmemchuamQts6thanhphAncuagroupware.MQts6chic6cackhanangcQngtactho
sa(bdu
CU,
voting),
trongkhimQts6khaccungcApsuh6trochom6ikhfacanhcQngtac(caccuochopdi~nnrdAyducimgvoihQinghitruyenhlnh).HAuhettAtcadeut~ndungkythuatinternetchogi~odi~nngiroisudungtheakieuduyetwebnhatquanvacacprotocolgiaotiep,
+
GroupwaretlnrongchuacackhanangchoItnhAtmQttrongcacthanhphAnsau:Phatkiendi~nnrHQphoachQinghidi~nnrDinhthainh6mLenlichHoachdinhGiMquyetdungdQXaydungmohlnhHQinghitruyenhlnhC~ias,etaili~udi~nnr
(Yilh!;_
chiasemanhlnh,bangtrang,liveboard)Baucir,...
Bai
3.
Cdcdang
h~h6tra
ra
quye't
dinh
Feb-2004

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