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Synch Book

Synch Book

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Published by api-3729230
The eLearning Guild’s Handbook on Synchronous e-Learning is intended for anyone who wants to produce, lead, or promote live, interactive learning events on the Web.

Novices will find information on what other people are doing in this medium, which kinds of training and education are best suited to it, how to convert existing classroom content for delivery online, how to lead effective and compelling live learning events on the Web, and how to promote these events to obtain maximum participatio
The eLearning Guild’s Handbook on Synchronous e-Learning is intended for anyone who wants to produce, lead, or promote live, interactive learning events on the Web.

Novices will find information on what other people are doing in this medium, which kinds of training and education are best suited to it, how to convert existing classroom content for delivery online, how to lead effective and compelling live learning events on the Web, and how to promote these events to obtain maximum participatio

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Published by: api-3729230 on Oct 19, 2008
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03/18/2014

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How to
design, produce,
lead, and promote
successful learning
events, live and

online
Synchronous
e-Learning
The eLearning Guild\u2019s Handbook on

By Karen Hyder,
Ann Kwinn, Ron Miazga,
and Matthew Murray

Edited by Bill Brandon

Compilation copyright \u00a9 2007 by The eLearning Guild
Published by The eLearning Guild
375 E Street, Suite 200
Santa Rosa, CA 95404
www.elearningguild.com

Individual chapters are Copyright \u00a9 2007 by their respective authors.

You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use or use within your organization. All other rights are reserved.

This is a FREE Digital eBook. No one is authorized to charge a fee for it or to use it to collect data.
Attribution notice for information from this publication must be given, must credit the individual
author in any citation, and should take the following form:The eLearning Guild\u2019s Handbook on
Synchronous e-Learning
Readers should be aware that Internet Web sites offered as citations or sources for further information
may have disappeared or been changed between the date this book was written and the date it is read.
Other FREE Digital eBooks by The eLearning Guild include:

834 Tips for Successful Online Instruction
328 Tips on the SELECTION of an LMS or LCMS
339 Tips on the IMPLEMENTATION of an LMS or LCMS
311 Tips on the MANAGEMENT of an LMS or LCMS

Publisher:David Holcombe
Editorial Director:Heidi Fisk
Editor:Bill Brandon
Copy Editor:Charles Holcombe
Design Director:Nancy MarlandWolinski

The eLearning Guild\u2122Advisory Board
Ruth Clark, Lance Dublin, Conrad Gottfredson, Bill Horton, Bob Mosher, Eric Parks, Brenda Pfaus,
Marc Rosenberg, Allison Rossett
The eLearning Guild\u2019s Handbook on Synchronous e-Learningi
Table of Contents
The eLearning Guild\u2019s Handbook on Synchronous e-Learningii
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
About the Authors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Acknowledgments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Sponsored Content: WebEx Training Center Online Classroom. . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Chapter 1. Introduction to Synchronous e-Learning
What is synchronous e-Learning?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Synchronous e-Learning technology categories. . . . . . . . . . . . . . . . . . . . . . . . . . .2
Teleconferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Audioconferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Videoconferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Webcasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Gaming and simulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Web conferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

The roots of synchronous e-Learning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 The learning needs for synchronous e-Learning. . . . . . . . . . . . . . . . . . . . . . . . . . .7 The business case for synchronous e-Learning. . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Integration points and challenges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Sponsored Content: Canon Case Study. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 2. Getting Started
How I learned to love synchronous e-Learning. . . . . . . . . . . . . . . . . . . . . . . . . . .15
Some philosophy about synchronous e-Learning. . . . . . . . . . . . . . . . . . . . . . . . . .15
An uneven beginning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Instructors are context creators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Synchronous e-Learning application features. . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Learning Management System considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Making the connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Familiar log-in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Slide or file display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Tool access and sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Peer-to-peer Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Student-to-trainer Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

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