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Trainer’s and Professional’s Guide to Qualityin Open and Distance Learning

Trainer’s and Professional’s Guide to Qualityin Open and Distance Learning

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Published by api-3729230
Trainer’s and Professional’s Guide to Quality
in Open and Distance Learning
Trainer’s and Professional’s Guide to Quality
in Open and Distance Learning

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Published by: api-3729230 on Oct 19, 2008
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05/09/2014

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UNIVERSITY OF
TAMPERE
Trainer\u2019s and Professional\u2019s Guide to Quality
in Open and Distance Learning
WP4 \u2013 D4
Juha Holma, Suvi Junes
15/09/2006
Version reviewed and validated by all partners

This project was carried out with the support of the European Community within the Action MINERVA of the Programme
SOCRATES. The contents of this project do not necessarily re\ue001 ect the position of the European Community or the National
Agencies, nor does it involve any responsibility for their part.

This work is protected by copyright law as an unpublished work and cannot be used, reproduced or disseminated in any way
without the previous consent of the authors. \u00a9 2003-2006 E-Quality
A
ACKNOWLEDGEMENT

Many people have contributed to the development of this guide. First of all, we would like to thank the members of the e-Quality project, the consortium and the consultants. The guide is based on the knowledge produced in the project during three years. We had help from our international colleagues in the form of previous deliverables and comments.

The guide was compiled with support from the steering board of the e-Quality project at the University of Tampere: Seppo Visala, Sami Hautakangas, Pasi Kyt\u00f6harju, Kaisa Lammi and Markku Ihonen. We also wish to thank the participants of the training session held at the University of Tampere.

Finally, we would like to express our appreciation to the original members of the UTA-team, to
Simo Ruottinen and Merja Snellman.
September 2006
Tampere
Finland
Juha Holma
Suvi Junes
II
TABLE OF CONTENTS
INTRODUCTION
1
1 THE STRUCTURE OF THE GUIDE
1
PART 1: INTRODUCING QUALITY IN OPEN AND DISTANCE
LEARNING
4
3 QUALITY
4
3.1 Quality in education
4
3.2 Quality standards and models
6
3.3 Quality in open and distance learning (ODL)
8
3.4 Levels of quality: European and national perspectives
9
4 OPEN AND DISTANCE LEARNING
10
4.1
Information technology and ODL
12
PART 2: MAKING QUALITY VISIBLE
15
5 STUDENT\u2019S LIFECYCLE AND LEARNING EVENT
15
5.1 Student\u2019s lifecycle
15
5.2 Learning event
16
6PROCESSES,ROLES, ACTIVITIES AND TOOLS
17
6.1 Processes
17
6.2 Roles, activities and tools
18
6.2.1 ROLE
19
6.2.2 ACTIVITY
19
6.2.3 TOOLS
20
7 FOCUSING ON TWO SUB PROCESSES
20

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