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Eagle Operator Manual

Eagle Operator Manual

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07/10/2013

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EAGLE GLINTOPERATOR Manual
Reference : EAGLE / MAN-EAGLE-OPERATOR Version : 1.0Date : 19/03/09State : Draft 
 
 
Reference: EAGLE / MAN-EAGLE-OPERATOR Version 1.0 — 19/03/09Page 2/66 
This document is AMESYS property. It cannot be copied nor communicated to a third party without AMESYS written authorization.
 
1.
!
INTRODUCTION.....................................................4
!
1.1.
!
Concept................................................................4
!
1.2.
!
Features...............................................................5
!
1.3.
!
Components and Terminology of the MMI..................7
!
2.
!
MENUS DESCRIPTION............................................9
!
2.1.
!
Home (WEL).......................................................10
!
2.2.
!
New Interception Manager (NIM)...........................11
!
2.2.1.
!
Search Directives Tab.....................................12
!
2.2.2.
!
Pre-classified interception Tabs........................13
!
2.2.3.
!
Search Function.............................................15
!
2.2.4.
!
Filter Function................................................18
!
2.2.5.
!
Graph+ (only for OC)......................................20
!
2.2.6.
!
Suspects (only for OC)....................................23
!
2.2.7.
!
No-Interest popup..........................................25
!
2.2.8.
!
Warnings popup.............................................27
!
2.3.
!
Personal Information Management (PIM).................28
!
3.
!
INTERCEPTIONS ANALYSIS..................................30
!
3.1.
!
Methodology.......................................................30
!
3.2.
!
Components and Terminology of an Interception......31
!
3.2.1.
!
Technical Data...............................................33
!
3.2.2.
!
Technical Specific Data....................................35
!
3.2.3.
!
Extra Data.....................................................35
!
3.2.4.
!
Relevance note..............................................37
!
3.2.5.
!
Transcription.................................................39
!
3.3.
!
Categories of Interception.....................................41
!
 
 
Reference: EAGLE / MAN-EAGLE-OPERATOR Version 1.0 — 19/03/09Page 3/66 
This document is AMESYS property. It cannot be copied nor communicated to a third party without AMESYS written authorization.
 
3.3.1.
!
Mail..............................................................41
!
3.3.2.
!
VoIP.............................................................42
!
3.3.3.
!
Chat.............................................................42
!
3.3.4.
!
Http.............................................................43
!
3.3.5.
!
Search Engine................................................43
!
3.3.6.
!
Transfer........................................................43
!
4.
!
FREQUENTLY ASKED QUESTIONS (FAQ)...............45
!
4.1.
!
Firefox Messages.................................................45
!
4.1.1.
!
Secure Connection Failed.................................45
!
4.1.2.
!
Offline Mode..................................................48
!
4.2.
!
EAGLE Messages..................................................49
!
4.2.1.
!
Interception locked by someone else.................49
!
4.2.2.
!
At least 2 suspects are needed, sorry................51
!
4.2.3.
!
Too many nodes.............................................52
!
4.2.4.
!
Cannot retrieve mail.......................................53
!
4.2.5.
!
Cannot change password.................................54
!
4.3.
!
Cases Study........................................................55
!
4.3.1.
!
Junk e-mail...................................................55
!
4.3.2.
!
e-Newsletters, Alerts .....................................57
!
4.3.3.
!
Notifications..................................................58
!
4.3.4.
!
Placeholder in a message................................61
!
5.
!
GLOSSARY............................................................62
!
 

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