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Third Amended Complaint

Third Amended Complaint

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171819202122232425262728ROBERT
1.
STEIN,SBN:212495rstein@adomo.comW.MICHAELHENSLEY,SBN:90437rnheilsley@adomo.comADORNOYOSSALVARADO
&
SMITH,APC1MacArthurPlace,Suite200Santa
Ana,
California92707
714-852-6800I
Fax:714-852-6899MUCHSHELISTFREEDDENENBERGAlv1ENT
&
RUBENSTEIN,P.C.STEVENBLONDER,
ProHacVice.
sblonder@muchschelist.com191NorthWackerDrive,Suite1800Chicago,Illinois60606312-521-2000AttorneysforPlaintiffsCURTSCHLESINGER,PETERLOREandTheProposedClass
SUPERIORCOURTOFTHESTATEOFCALIFORNIAFORTHECOUNTYOFLOSANGELES,STANLEYMOSKCOURTHOUSE
CURTSCHLESINGERandPETERLORE,Plaintiffs,v.TICKETMASTER,aDelawareCorporation,Defendant.Plaintiffsallege:
CASENO.:
BC304565
CLASSACTION
Assignedfor
all
purposesto:JudgeKenneth
R.
FreemanDepartment64
THIRDAMENDEDCLASSACTIONANDREPRESENTATIVEACTIONCOMPLAINTFORVIOLATIONOFCALIFORNIABUSINESS
&
PROFESSIONSCODESECTION17200,
ETSEQ.
ANDSECTION17500
ETSEQ.
ACTIONFILED:TRlALDATE:
waived)October21,2003Noneset(5-yearrule
NATUREOFTHECASE
1.ThisisaclassactioninwhichPlaintiffseekstosecureredress,restitutionanddisgorgementagainstDefendantTicketniasterforillegallyoverchargingUnitedParcelService("UPS")deliveryfeesandOrderProcessingChargesforconsumerwhopurchasedticketsfrom
1
1081177.1
THIRDAMENDEDCLASSACTIONANDREPRESENTATlVEACTIONCOMPLAINT
 
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171819202122232425262728TicketmasterovertheinternetfromOctober21,1999throughthedatethattheclasscertificationnoticeisgiven.THEPARTIES2.Plaintiffandputativeclassrepresentative
curt
Schlesingerisover18yearsofageandresidesinEvanston,Illinois.3.PlaintiffandputativeclassrepresentativePeterLoReisover18yearsofageandresidesintheRonkonkoma,NewYork.4.DefendantTicketmaster("Defendant")isacorporationorganizedundertheJawsofDelawarewithitsheadquartersandprincipalplaceofbusinessinLosAngeles,California.Ticketmaster,theworld'sleadingticketingcompany,soldmorethan95millionticketsvaluedatmorethan$4billionin2002,throughwww.ticketmaster.com,oneofthelargeste-commercesitesontheInternet,throughmorethan3,500retailTicketCenteroutletsand19worldwidetelephonecallcenters.JURISDICTIONANDVENUE5.ThisisanactionforunfairanddeceptivepracticesandisbroughtunderCaliforniaBusiness
&
ProfessionsCode§17200
etseq.
and§17500
etseq.,
torecoverequitablereliefstemmingfromDefendant'sviolations,asallegedherein.TheComplaintstatesnofederalcausesofactionandeachPlaintiffexpresslydisclaimsindividualdamagesinexcessof$75,000.ThisactionwascommencedbeforeFebruary18,2005,theeffectivedateofTheClassActionFairnessActof2005,Pub.C.109-2,119Stat.4.Theallegations
in
theSecondAmendedComplaintrelatebacktotheallegationsintheoriginalcomplaintandconcern,asdidtheallegationsintheoriginalcomplaint,thebilkingofcustomersinrelationtoticketpurchasesthroughTicketmaster.Atalltimesrelevantherein,DefendantwasdoingbusinessintheStateofCalifornia.6.VenueisproperpursuanttoBusiness
&
ProfessionsCode§17203andCodeofCivilProcedure§§395(a)and395.5.Defendant'sprincipalplaceofbusinessislocated
in
LosAngeles,California.7.Further,Plaintiffsand,uponinformationandbelief,eachproposedclassmemberwererequiredbyDefendanttoagreetoaforumselectionclausevestingexclusivejurisdiction
in
Los2
THIRDAMENDEDCLASSACTIONANDREPRESENTATIVEACTIONCOMPLAINT
1081177.1
 
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171819202122232425262728
AngelesCountyandcontainingachoiceoflawclauseprovidingthatCaliforniasubstantivelawshallapplytoalloftheirclaims.CLASSALLEGATIONS8.Plaintiffsbringthisactionintheirindividualcapacityandonbehalfofallpersonssimilarlysituatedassetforthherein.9.Thisaction
is
broughtandmaybeproperlymaintainedasaclassactionpursuantto.theprovisionsoftheCodeofCivilProcedure
§382
andCivilCode
§1781.
PlaintiffsbringthisactiononbehalfofthemselvesC'RepresentativePlaintiffs")and:(i)aclass,definedas:
allpersonswhoduringtheperiodstartingOctober
21,1999
andcontinuinguntilthedateonwhichnoticeissenttotheclass,paidmoneytoTicketmasterforanOrderProcessingCharge;
and(ii)asubclass,definedas:
allmembersoftheclasswhopaidmoneytoTicketmastertopayUPSfordeliveryoftickets.
ExcludedfromtheproposedclassandsubclassisDefendant,anyentities
in
whichDefendanthasacontrollinginterestorwhichhaveacontrollinginterestinDefendant,andtheofficers,directors,employees,affiliates,andattorneysofDefendant.10.TheclassandsubclassconsistofmillionsofpersonsresidingthroughoutCaliforniaandtheUnitedStates,andthusthemembersoftheclassaresonumerousthatjoinderofallmembersisimpracticable.11.Thereisawell-definedcommunityofinterestamongthemef!1bersoftheputativeclassandsubcIass.Likeallmembersoftheclassandsubclass,RepresentativePlaintiffswerewrongfullychargedexcessiveUPSdeliveryfeesfordeliveryofticketspurchasedthroughTicketmasterandlorpaidanOrderProcessingChargewhichwasnotrelatedtothecostofprocessingticketsasTicketmasterrepresented,butwasaprofitgeneratordesignedtomaximizeTicketmaster'soverallprofitbyobtainingabottom-linedollaramountondealswithitsclients,andhadnoknownconnectiontotheactualticketfulfillmentcosts.
1
I
Atthecommencementofthissuit,TicketmasterstatedonitsFAQpagethat"[t]heorderprocessingfeecoversthecosttofulfillyour.ticketrequestwhenyoupurchasetheticketsonlineorbyphone.Thischargeincludesservicesliketakingandmaintainingyourorderonourticketingsystems;arrangingforshippingand/orcoordinatingwiththeboxofficewill
call,
It
isappliedtoanentireorder.BoththevenueorpromoterandTicketmasterdeterminethechargeonanevent-by-eventbasis."http://www.ticketmaster.com/hlfaq.html.
3.
THIRDAtvIENDEDCLASSACTIONANDREPRESENTATIVEACTIONCOMPLAINT
1081177.1

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