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Critical Acclaim for
HCI Models, Theories, and Frameworks
Not since Card, Moran, and Newell’s
Psychology of Human Computer Interaction
was pub-lished in 1983 has so much been brought together to advance the science of HCI. Thisbook is a must-read for researchers and Ph. D. students.I am very impressed with the undertaking of this book and with its results. We havemany models and theories in HCI, and this book collects them and encourages people tothink about them together. I’m sure good things will come from those who digest this all.
Judith Olson University of Michigan
Only with slowly evolving frameworks such as these can we understand and guide the ad- vances in technology and their uses that lie ahead. This landmark collection will be of last-ing value.
Jonathan Grudin Microsoft Research
Computing and information technologies are providing profound advances for individu-als and society. We have gained new insights from perceiving dynamic visualizations; en-hanced our thinking by manipulating flexible representations; increased our knowledgethrough global search technologies; discovered new modes of communication and collab-oration through networked technologies; formed new communities and relationshipsfrom near-universal access to the Web; developed new methods of buying and selling; andso on.The phenomena underlying the relationship between people and technology are com-plex and varied. Understanding these phenomena is a real challenge, especially giventhat they span perceptual, cognitive, social, organizational, commercial, and culturalfactors.Practitioners in HCI disciplines (interaction designers, information architects, usability testers, ethnographic field investigators, etc.) offer skills, methods, and practices to de-sign and evaluate these technologies. Researchers in HCI provide innovations and empiri-cal groundings, as well as theoretical perspectives, which are critical for a robust field. But the theoretical work is scattered across many sources, and practitioners are largely un-aware of the range of theoretical work that has been done.This volume is a valuable collection of diverse theoretical perspectives by some of themost articulate advocates in the field of HCI. It is a unique resource for grasping thebroad landscape of theoretical thinking that frames HCI. Practitioners should study it todeepen their understanding of the phenomena they are trying to influence, and re-searchers should study it for inspiration to broaden and strengthen the theoretical foun-dations of human-computer interaction.
Tom Moran IBM Almaden Research Center
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