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Products are Services, how ubiquitous computing changes design

Products are Services, how ubiquitous computing changes design

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Published by Mike Kuniavsky
As more products, from tablets to bathroom scales to washing machines go online, our relationship to them changes. We start to think of them as representatives of online services, and to think of services as represented by products. Ubiquitous computing changes our understanding of where the boundaries of a hardware product and a service stop, and fundamentally challenges how we design both.
As more products, from tablets to bathroom scales to washing machines go online, our relationship to them changes. We start to think of them as representatives of online services, and to think of services as represented by products. Ubiquitous computing changes our understanding of where the boundaries of a hardware product and a service stop, and fundamentally challenges how we design both.

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Categories:Types, Speeches
Published by: Mike Kuniavsky on Dec 07, 2011
Copyright:Attribution Non-commercial

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12/07/2011

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1Good evening! Thank you for inviting me. Today I’m going to talk about howproducts and services are merging as a result of cheap processing andwidespread networking, and how these technologies are changing everythingfrom our relationships to everyday objects, down to the shapes of the objectsthemselves.
!
 
First, let me tell you a bit about my background. I
m a user experiencedesigner. I was one of the first professional Web designers in 1993, where Iwas lucky enough to be present for the birth of such things as the onlineshopping cart and the search engine. This is the navigation for a hot sauceshopping site I designed in 1994.
!
2
 
I’m proud of the fact that 16 years later they were still using the same visualidentity.
!
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