g o v e r n m e n t 2 . 0
group cooperation mentality that is provingdicult or many longtime public employeesto envision and accept.
This is the sort o trend government can’taord to overlook, and it seems to strike at theheart o many organizations that have estab-lished ofcial policy positions blocking accessto social networking sites. The Web 2.0 idea— that all o us are smarter than any one o us — casts a long shadow over the age o the expert, with its reverence or command,control and seniority, and brings with it anew dynamic. It emphasizes the power o the team, but on the Web 2.0 playing feld,team members very oten have no assignedpositions. Nevertheless, a new generation o players is taking the feld. They do not classiythemselves like their parents or grandparentsin organizational charts with tops and bottoms.In many cases, when given the choice, theyseem to preer to bypass the ormal organi-zation altogether, avoring instead the looseconfgurations o social networks.
The sheer magnitude o looming retire-ments has been conrmed by the Oceo Personnel Management (OPM) withinthe ederal government. The OPM is theprimary agency charged with trackingand projecting changes among the ederalworkorce. According to the agency’s latestpredictions, about 300,000 people or 16.2percent o the ederal workorce is expectedto retire in the scal 2006-2010 period. Inthe past ve years, the actual retirementrate was 14.7 percent o the nonseasonal,ull-time permanent workorce (approxi-mately 229,000 people).
21.51.50Oct 2008 Jan Apr Jul Oct
Daily Pageviews (percent)
Statistics also show that Encarta Web trac has decreased signicantly, and thatuser-created content-driven Wikipedia routinely surpassed it in pageviews.
Technology Ownership by Household Type
All Adults(n=2,252)Marriedwith Child/ Children(n=482)Otherhouseholdtypes(n=1,770)Othermulti-memberhouseholds(n=1,189)
Cellphone(s) inhousehold84%95%80%88%Computer(s) inhousehold77937181At least onehouseholdmember goesonline77947183Have a homebroadbandconnection52664755
Source: Pew Internet & American Life Project Networked Family Survey, Dec. 13 2007-Jan. 13, 2008.N=2,252. Margin of error is +/-2%.
For today’s married with children households, the norm is multiple communication tools.A majority now have home broadband connections.