Connector is a curb-to-curb service you mayuse to travel anywhere within designatedservice areas. To ride, an advancedreservation is required.
Advanced Reservation Requirements
Reservations can be made by calling(866) 962-5515 from 7 a.m. to 4 p.m.,Monday through Friday, except formajor holidays.
Trips are scheduled based on a firstcome, first serve basis.
Medical trip reservations may be madeup to six days in advance.
General rides for shopping, school orwork can be made one to two days inadvance.
All reservations must be received by 4p.m. one day before the service isneeded.
A 30 minute pick-up window will begiven when reserving a ride. Please beready at the beginning of the pick-upwindow. Drivers will only wait threeminutes.
Full fare customers cannot rideConnector when the pick up point anddestination is within 1/3 of a mile of aFixed Route
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We are here to help you with your transition.Customer Service Representatives are available to help you answer your questions.
SMART to DDOT Transfer
SMART transfers are accepted onDDOT buses with no additional fee.
A SMART transfer is good for
on DDOT. The DDOT driver will returnthe transfer to the rider.
If you want to continue on DDOT youwill need to purchase a DDOT transfer.
DDOT to SMART Transfer
SMART accepts a valid DDOT transferplus an additional 50¢ for each ride.
A valid DDOT transfer is good for atotal of
two rides within four hours
from the time it was issued.
The additional 50¢ for a DDOT transferfare must be paid in
SMART tickets, Value Passes andchange cards may
be used topay the additional 50¢ transfer fare.
Each time a DDOT transfer is used anadditional 50¢ will be required.
For a better value, purchase a SMARTtransfer for 25¢ for continued travel.
DDOT transfers will be returned tocustomers.
CUSTOMERS AFFECTED BY THE SERVICE CHANGES MAY HAVE ACCESS TO CONNECTOR
The following small bus service will be
Fairlane Job Express
Lakeside Job Express
Troy/Birmingham & Beverly HillsDial-A-Ride
have access to SMART Connector service
Transfer Policies Eliminated Service