This report owes its existence and its shape to many people. The authors are grateful to allinterviewees and reviewers for their generosity of their time and/or granting access to unpublisheddocuments; their willingness to participate and the thoughtfulness of their responses far exceededour hopes. It is a pleasure to acknowledge them: Permanent Secretary Dr. Bitange Ndemo(Ministry of Information and Communications); Paul Kukubo and Kaburo Kobia (Kenya ICTBoard); Mugo Kibati (Vision 2030); Johannes Zutt, Christopher Finch, Tracey Marie Lane, LucasA. Ojiambo, Aaron Thegeya, Carolyn Nanjala Wangusi, Catherine Mwende Ngumbau, Frederick O. Owegi, Fredrick Masinde Wamalwa, Laban Maiyo, Lucas A. Ojiambo, Philip BrynnumJespersen (World Bank in Kenya); Aleem Walji, Kaushal Jhalla, Tariq Afzal Khokhar, Robert RHunja (World Bank in Washington DC); Angela Gachui (Triple Bottom Line Associates); AthmanMohamed (Trademark); Al-Kags (Goode Communications); Davis Adieno and Micheal OtienoOloo (National Taxpayers Association); Dennis Gikunda (Google Africa); Eric Hersman(Ushahidi); Jay Bhalla (Consultant) and Willis Ochieng (Transparency International in Kenya).Please forgive us if we have omitted anyone from this list. Finally, appearance in theacknowledgements does not signify that people agree with everything herein, and any errors orfactual inconsistencies are our own.