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O'brien Enterprise
O'brien Enterprise

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Published by: Communication Management UI on Oct 28, 2008
Copyright:Attribution Non-commercial


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Chapter 10 Decision
Support Systems

James A. O'Brien, and George Marakas.
Management Information Systems with MISource
2007, 8th ed. Boston, MA: McGraw-Hill, Inc.,
2007. ISBN: 13 9780073323091

Chapter 10 Decision Support Systems
\ue000Identify the changes taking place in the form and use of
decision support in business
\ue000Identify the role and reporting alternatives of MIS
\ue000Describe how online analytical processing can meet key
information needs of managers
\ue000Explain the decision support system concept and how it differs
from traditional MIS
\ue000Explain how the following IS can support the information needs

of executives, managers, and business professionals:
Executive information systems, Enterprise information portals,
and Knowledge management systems

\ue000Identify how neural networks, fuzzy logic, genetic algorithms,
virtual reality, and intelligent agents can be used in business
\ue000Give examples of several ways expert systems can be used in
business decision-making situations
Learning Objectives
Decision Support in Business
Chapter 10 Decision Support Systems
\ue000Companies are investing in data-driven decision
support application frameworks to help them
respond to
\ue001Changing market conditions
\ue001Customer needs
\ue000This is accomplished by several types of

\ue001Management information
\ue001Decision support
\ue001Other information systems

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