B1
Prepare and maintain salon treatment work areas
52
Prepare the treatmentwork areas (1)
One o your main duties in the salon will be to assist more senior therapists bysetting up the correct materials and equipment needed or a particular treatment orservice and by preparing the client.You will need to know what products, tools and equipment are needed or each o the treatments in the range, and also be able to use a client’s
record card
to selectmaterials that will be suitable or that particular client. You will also need to think very careully about everything that you have learned about health and saety inUnit G20. Make sure your own actions reduce risks to health and saety and put itinto practice.
Record cards
A client’s
record card
is a proessional record o treatments or services that theclient has already had at your salon and is where a therapist can record commentsor suggestions or uture treatments. Part o your preparation or a treatment willinvolve obtaining a client’s record card rom reception. You will need the card to ndout what treatment the client is booked in or, so that you know what you need toset up. The client’s record card may also give you more inormation about the client’slikes and dislikes, skin type, previous products used and the therapist’s methods thatwill be helpul to you in deciding which products to select.When you collect a record or a client rom reception, make sure that you check theclient’s rst name, surname and address careully to make sure you have the correctcard. Make sure that you collect the correct record or the client, as some may share asurname or even a rst name.You will need to hand over the client’s record card to the therapist beore she startsthe treatment.
Salon life
Jodie was looking or Mrs Jarvis’s record card or the therapist, Shruti, butcouldn’t nd it anywhere in the ling box. Ater ve minutes she began to panic– Shruti was really strict about not starting a treatment until everything wasready, and Jodie knew that she would get into trouble i the treatment startedlate. Eventually the receptionist looked up rom her magazine and asked Jodiewhat the problem was, and when Jodie explained, the receptionist told herto look under Mrs Jarvis’s rst name, Jan, because that’s where she led it lastweek. Luckily enough, there it was.How could this problem be prevented rom happening in the uture?What is the best system to use when ling record cards?
MO3_BEAU_SB_NVQ_6585_U.indd 5222/4/10 07:56:25