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Body Language: It’s What You Don’t Say That Matters
published in 2011 by John Wiley & Sons, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ.UK. Phone +44(0)1243 779777Copyright © 2011 Robert Phipps All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanningor otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London,W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate,Chichester, West Sussex, PO19 8SQ, England, or emailed to firstname.lastname@example.org.
It’s What You Don’t Say That Matters