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WFMS Management Presentation (1)

WFMS Management Presentation (1)

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Published by nadeemgza

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Published by: nadeemgza on Dec 21, 2011
Copyright:Attribution Non-commercial

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03/19/2013

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Field Power
Work Force Management System for STC Network Operations
 
 
WFMS Goals and Objectives
To improve service delivery by optimizing Field Operations throughautomation of:
Scheduling
(who is available and has the right skills to do the job?)
Dispatching
(who is available now for the task at hand?)
Technician tracking
(who is where at any given time?)
Business Reporting
(who did what, how and when?)
Areas Covered:
Preventive Maintenance
Corrective Maintenance Activities and Integration with RTTS
Spares Management
 
Field Power Architecture
PMR / CMR SchedulingDispatch ControlSpares ManagementIntegration with RTTSMultivendor supportRepair CenterOffline Functionality forLaptop, smartphone, PDAGPS/Map Tracking

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