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Customer Relationship Management Project Report

Customer Relationship Management Project Report

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Published by Mohit Bhendarkar

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Published by: Mohit Bhendarkar on Dec 23, 2011
Copyright:Attribution Non-commercial


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(Summer Internship Project)
May-June 2009
 Angel Broking Ltd.
Institute of Business Management & Research
Submitted by: - Mohit M. Bhendarkar
The Summer program offered by the IBMR College, is anenlightening course for those who are wishing to master their Businessadministration skills, with their knowledge. This is an unique course which is the collaboration of MBA. It not only developes yourmanagement talent but also develop your technical skill. It imparts thenecessary theoretical knowledge about the field but also provides anopportunity to practically experience the application of the businessadministration fundamentals in the corporate as well as the non-corporate sector.The Summer Training at the end of second semesters is an idealopportunity for the student to have a first hand experience with thedifferent functions of the Industrial/ Corporate sector. This facilitatesthe understanding and related learning to the students, which might becritical to learn the subject better.I have undergone my summer training at Angel Broking Limited.Here I got to the practical knowledge of Equity Markets and DerivativesMarket. I enjoyed the learning of the subject and its functions andmainly the excitement of sitting in a dealing room and practically  viewing the trades taking place on the share market screen.I was unaware about the role of exchanges and depositories inthe secondary market. Here I really got practical knowledge about therole of SEBI, NSE, and BSE etc. in the secondary market. Now I amaware about the buying and selling system in the secondary marketthrough broking firm or sub-broker. I am very much thankful to
Mr.Jicky Thomas
 Branch & Product Head 
, main branch Mahalayacomplex C. G. Road, Ahmedabad.I therefore have pleasure to present my training report, which, Ihope as per the curriculum requirements.

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