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Table Of Contents

Maruti True Value Outlet
MarutiCall Center
Mega Camps
MarutiOn Road Services
N2N
Market Research Department
Car Safety Device: Immobilizer
Complete Car Needs
Availability of easy finance
DilSe
Other advantages which help in CRM
CRM through Social Responsibility
CRM. Philosophy
Ford India
Web-based customer relationship initiative
SAS
DMS...With CRM
Driving Skills For Life Program
Newsletters as CRM tool
Marketing research
Total maintains plan
Feedback -CRM mechanism
3 phased CRM
Empower Program
Additional features
Glodclub membership
Costumer education meets
Free service check up camps
³IT´²involvement...Integration
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crmfinalpresentation-091210121042-phpapp02

crmfinalpresentation-091210121042-phpapp02

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Published by Ram Kumar

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Published by: Ram Kumar on Dec 26, 2011
Copyright:Attribution Non-commercial

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05/05/2012

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