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Turn innovation into actionFuture Think LLC
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© 2005–07 Reproduction prohibitedNew York NY
 
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Cracking the Code o Eective Innovation
Organizational Size and Style Is Driving Innovation Success
 
Turn innovation into actionFuture Think LLC
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© 2005–07 Reproduction prohibitedNew York NY
 
|
 
www.getfuturethink.com
 June 2007
 
uture
think
 article: 
Cracking the Code oEective Innovation
Turn innovation into actionFuture Think LLC
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© 2005–07 Reproduction prohibitedNew York NY
 
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www.getfuturethink.com
Executive Summary
Innovation: A Buzzword that’s Broken
There seem to be two dierent and contradictory acets in the world o innovation today. On one hand,innovation has become the latest buzzword in corporate circles. Business publications scream about thelatest innovation in their headlines, the calendar is chock-ull o conerences that showcase “best prac-tices,” and a plethora o gurus litter the speaking circuit singing its praises.There is, however, a darker side to innovation. Just turn to the vast majority o organizations that arestruggling to make innovation work. Listen to rontline managers who are being asked to innovate by theirbosses and have no idea where to start. Just drop in at an organization where there’s palpable atigueater numerous brainstorms have gone nowhere. The reality is that innovation eorts are impotent in mostorganizations.
What Separates Successul Innovators rom the Rest o the Pack?
There are a ew rms that have made innovation a true discipline. Companies like Google, Apple, Whirl-pool, General Electric, and Procter & Gamble, among others, have demonstrated that there is a way tomake innovation an integral part o how one does business. What do these companies do so dierentlyrom the vast sea o mediocrity and ailed innovation eorts? What organizational capabilities do they pos-sess that are so dierent rom the rest?To help answer these questions, we conducted an online survey over an eight–month period. 248 execu-tives rom a cross–section o businesses around the world rated their organizations along the our capabil-ities essential to innovation: Ideas, Strategy, Process and Climate (see appendix or details). Respondentsanswered 20 questions in this diagnostic, broken down by each o the our capabilities, to help identiytheir organization’s strengths and weaknesses. Each answer was assigned a specic score and the nalscore indicated the innovation capabilities o each organization. We also asked respondents to indicatetheir sector and size o their organizations.This report outlines the key ndings rom our survey. It provides a number o implications or organiza-tions trying to tackle innovation today. For organizations that wish to be successul, it oers a rameworkto break down the “black box” o innovation into discrete and manageable tasks. It also provides cues onhow organizations may better innovate by looking at how they’re currently structured.

 
uture
think
 article: 
Cracking the Code oEective Innovation
2
Turn innovation into actionFuture Think LLC
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© 2005–07 Reproduction prohibitedNew York NY
 
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www.getfuturethink.com
How the Survey Was Conducted
Respondents completed a 20-question survey on our web site which let them rate their innovation eortsacross the our capabilities o IDEAS, STRATEGY, PROCESS, and CLIMATE. Each question touched upona specic element within each capability and was written in the orm o a statement (or example, “Wehave a core set o metrics in place to diagnose how and why our innovation eorts are being eective.”)Respondents chose to either agree, disagree, or neither agree/disagree with the statement. Each answerwas assigned a specic score. Capability scores ranged rom 0 to 5. These capability scores were addedup or the total innovation score. This score ranged rom 0 to 20. Respondents also specied the size otheir business (in terms o number o employees), and their industry. This helped us look at innovationscores through both o these lenses.The total score indicates the strength o an organization’s innovation capabilities. The higher the score,the more innovative the organization is and the closer it is to making innovation a discipline. Low scoresindicate that all is not well with innovation within the organization—it suggests that a company is not doingall it can to make innovation part o its everyday practice.
We present the fve key fndings rom our survey on the next page.
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