Description

The Los Angeles County Metropolitan Transportation Authority (Metro) commissioned a
study to assess the impact of the Metro Gold Line and related adjustments to Metro Bus
service. To achieve this, Metro designed a two-phase research program; the first phase
surveyed Metro Bus users in the Gold Line corridor prior to the Gold Line opening and
the second phase assessed the impact of the Gold Line and the related service changes
after it opened.
Overview
The first phase survey (prior to the service changes) was conducted aboard 28 Metro Bus
lines between May 7th, 2003 and June 3rd, 2003. The second phase survey (after the
service changes) was conducted aboard 27 Metro Bus lines and the Metro Gold Line
between September 16th, 2003 and October 10th, 2003.
A total of 4,177 surveys were collected in the first phase and 4,340 surveys were
collected in the second phase. Both sample sizes provide an accuracy of + 1.5 % at a
95% confidence level.
Study Findings