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PDCA

PDCA

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Published by Yendri Muchlis

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Published by: Yendri Muchlis on Jan 01, 2012
Copyright:Attribution Non-commercial

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06/25/2013

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PANDUANPENINGKATANMUTU LAYANANmelalui PDCA
Prof. Dr.dr. Rizanda Machmud MKes
Bagian IKM/IKK Fakultas KedokteranUniversitas Andalas
 
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PENDAHULUAN
Manajemen layanan kesehatan tidakterlepas dari upaya peningkatan mutulayananPengalaman atas aktivitas peningkatanmutu layanan kesehatanKegiatan mutu layanan dalam skala kecilAktifitas mutu berdasarkan kerjasama,pendekatan ilmiah dan berorientasikepada pelanggan
 
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TUJUAN
Mahasiswa mampu merancang danmelaksanakan kegiatan peningkatan mutupelayanan kesehatan dalam skala kecil

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