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Effectiveness of Performance Appraisal Systems in Knowledge Organizations in Bangalore

Effectiveness of Performance Appraisal Systems in Knowledge Organizations in Bangalore

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Published by Advent Parambi Vijo

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Published by: Advent Parambi Vijo on Jan 03, 2012
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Effectiveness of Performance Appraisal Systems in Knowledge Organizationsin Bangalore
The most important, and truly indeed the truly unique contribution of management in the20
century was the fifty –fold increase in the productivity of the manual worker inmanufacturing. The most important contribution management needs to make in the 21
century is similarly to increase the productivity of knowledge work and knowledgeworkers who are their most valuable assets. ” A worker, who controls, modifies andinvolves in the decision making in a knowledge organization is referred to as a
knowledge worker 
. An organization which uses or produces knowledge is referred to asa
knowledge organization
 Managing knowledge workers
is directly related to thetransformation of business organizations over the time. There is a fundamental shift seenin the focus, sources and processes of innovation and value creation in the modern business entities. Managing knowledge workers helps in the growth of the organizationas
innovation and productivity of the knowledge worker is unleashe
. Managingknowledge workers is the un-tackled challenge of today’s managerial force. This is because the knowledge worker is unique in all aspects (psychologically, sociologicallyand physiologically). The knowledge workers in today’s knowledge era are conceptuallystrong and carry the means of production with them. They do not like to be led and areclever and intellectually creative. The knowledge based businesses need to be focused onthe productivity of their capital – that is, the productivity of the knowledge worker .Oneof the means by which this can be achieved is by developing an appropriate performanceappraisal system exclusively for the modern day knowledge workers . An effective performance appraisal system can be used to create team synergy, build trust, impartconflict management techniques, and develop team working and team development skillsin knowledge organizations. Therefore it is necessary to develop various better, new and
Effectiveness of Performance Appraisal Systems in Knowledge Organizationsin Bangalore
efficient methods to judge the productivity of the Knowledge workers. An increase in the productivity of the human capital will correspond to the increase in the performance of the knowledge organization as a whole.
Business environment is changing fast as a response to evolving conditions .Change isinevitable in every aspect of life and organizations are no exception to this. The thirdwave of human socio-economic development is described by Charles Savage in "Fifth
Effectiveness of Performance Appraisal Systems in Knowledge Organizationsin Bangalore
Generation Management." The first wave was the Agricultural Age with wealth definedas ownership of land. In the second wave, the Industrial Age, wealth was based onownership of Capital, i.e. factories. Modern organization as emerged from the industrialrevolution. The cotton mill and the railroad were first. But while unprecedented, theywere still based on the manual labour as was all earlier work , whether it was farming ,manufacturing , clearing cheques by hand etc. This was the case as late as 50 or 60 yearsago, even in the most highly developed economies.In the Knowledge Age i.e.; the third wave, wealth is based upon the ownership of knowledge and the ability to use that knowledge to create or improve goods and services.Product improvements include cost, durability, suitability, timeliness of delivery, andsecurity. A large and growing percentage of value creation in the 21st century economyresults from "knowledge work."In the face of enormous changes in the business environment of India backed up byliberalization of economy, globalization of business, modernization of technology,changing lifestyles, global competitive pressures and large scale employment ,a needexists for a fresh look at the human resource .Multinationals, foreign investors and NRI’s entering the Indian in a big way, communist countries adopting the path of capitalism and large scale technology transfer, all such factors necessitates a wider  perspectives of human resource .The society has been subject to continual change and evolutions over time.Gone are thedays of stable environment and relatively few changes; now change has become theorder of the day. Changes may be caused by Political , Economic, Social , Technical,Legal or Ethical/ Environmental(PESTLE) upheavals, and these changes can be in theform of paradigm shifts in the organization’s cultural, operational, technical ,

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