Description

The discussion in this term paper is compiled from a survey con-ducted to introduce one of the Internet Communities’ tools to a pool of technical students taking basic Information Technology module in one of the local institute of technology education centre. The main objective of this paper is to identify user interaction issues and to measure the level of initial acceptance, such as perceived usefulness and ease of use for the target users. A total of 40 participants have taken part and also shared their views with regards on their diversity background (including education and interest level) towards the usage of Wikipedia. Using the initial components of Technology Acceptance Model (perceived usefulness and perceive ease of use) (Davis, 1989), and survey instrumental approaches, data were captured, studied and discussed to identify the user interaction issues for this target group of users. The results show that, even Wikipedia is known as one of the fastest interesting tool in the Internet Communities, there is still room of improvements for the Wikipedia’s practitioners to consider when building, maintaining or contributing information (articles) to the site. Interest, and perception were identified to have the strong measurement capabilities in the acceptance model, whereas incentives and motivation was measured the weakest.