Provide nail art197
P r o v i d e n a i l a r t
for a manicure or pedicure treatment – see Provide manicure and pedicuretreatments, page 165, and Follow health and safety practice in the salon, page19.
Environmental conditions suitable for nail artservices
It is important to have and maintain the correct environmental conditions toensure a safe, healthy and eective treatment is performed. Good environmentalconditions include adequate lighting, ventilation, temperature and comfort, whichenable the technician to perform the treatment correctly and ensure the safety,health and comfort of the client and yourself. To learn more about environmentalconditions, see Provide manicure and pedicure treatments, page 166, andProvide and maintain nail enhancement, page 227, and for the legislation thatenforces these conditions, see Follow health and safety practice in the salon,page 5.
Consultation techniques used to identifyservice objectives
To identify the service objectives required to create an individual treatment plan,good communication skills, such as what we say or our body language, arevital. Consultation techniques include being an active listener, demonstratinggood questioning techniques, ensuring understanding between the technician andthe client, the location of the consultation, demonstrating good body languageand having legible written communication. To learn more, see Client care andcommunication in beauty-related industries, page 41.
The importance of carrying out a nail and skinanalysis
As a nail technician, you must understand the importance of carrying out a nailand skin analysis during the consultation. There are many contra-indications thatcan prevent a treatment from happening – the client might suer from a nailor skin condition that could be contagious, it could be painful to work on or thetreatment may make the condition worse. If none of these possibilities applies,then the treatment could be performed with restrictions or
adaptations
, forexample if a client had a very old bruise on their arm, then either avoid the areaor apply minimal light pressure. To understand in depth what a nail technicianmust know to perform a competent and thorough analysis, see the Skin analysisunit, page 149.
Key term
Adaptation
– changes to anormal procedure because of acontra-indication.
Top tip
Successful businesses understandthe importance of goodcommunication skills, so practiseyour skills at every opportunity andobserve senior colleagues for ideasand inspiration that you can use.
Use all types of communication to perform an effective consultation
Top tip
Ensure the salon has appropriatemusic playing in the backgroundat the correct volume to create apleasant environment. Becausethere will be strong-smelling odoursfrom the types of treatments beingperformed, think about the aromaof the salon. Essential oils on potpourri or in oil burners will helpcreate a soothing environment.
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