TRAINING

O P E NING C A S E HE R O HO NDA MO T O R C Y C L E S L IMIT E D

-Hero Honda Motorc yc les L td. Is the leading motorc yc les manufac turer in India . It C ontinuous ly manufac tures new models of motorc yc les -Hero Honda has a vas t network of dealers all over India of about more than 450 loc ations . -S o a diffic ult tas k before Hero Honda is to update dealers with all the features ,upg raded information, and new launc h information in eac h new model. -Hero Honda wanted a s olution that would not only help them educ ate and train their dealer network but als o provide a detailed s pec ific ations training to their s ales team s pread all over India.

The Question was what should Hero Honda do to emerge as a leader? Hero Honda selected an e-Learning Model that proposed to educate and train the dealer force at continuous pace and reduced costs. Hero Honda successfully implemented CBTCOMPUTER BASED TRAINING to all its Frontend sales force & dealer network.

TRAINING- MEANING
As it said, Give a man a fish, he will eat it. Train a man to fish, he will feed his family. According to Edwin.B.Flippo, Training is the act of increasing the knowledge and skill of an employee for doing a particular job.

Training Vs. Development

Training involves the application of formal processes to impart knowledge and help people to acquire the skills necessary for them to perform their jobs satisfactorily. Training is the use of systematic and planned instruction activities to promote learning. It is one of several responses an organization can undertake to promote learning. Development is concerned with ensuring that a person s ability and potential are grown and realized through the provision of learning experiences or through self-directed (self-managed) learning. It is an unfolding process that enables people to progress from a present state of understanding and capability to a future state in which higherlevel skills, knowledge and competencies are required.

Learning and Development

Organizational learning

Individual Learning and Development

Blended Learning

Training

Management Development

Knowledge Management

Self-Directed Learning

Workplace Training

Formal Off-The Job Training

E-Learning

Coaching And Mentoring

CHARACTERISTICS
 Training is the act of increasing the knowledge and skill of an employee for doing a particular job.  It is a learning process and experience.  Training is an aid to self-development  Training is a continuous process.

NEED & OBJECTIVE OF TRAINING

Job Requirement Technological Changes Organizational Viability Increasing competition Hiring Misfit You may train a Turkey to go up a tree, but it would be much more cost effective to hire a Squirrel.

ORIENTATION TRAINING JOB TRAINING CRAFT TRAINING REFRESHER TRAINING TRAINING FOR PROMOTION SAFETY TRAINING INTERNSHIP TRAINING REMEDIAL TRAINING

ASSESSMENT
-DETERMINING TRAINING NEEDS -ESTABLISHING TRAINING & DEVELOPMENT POLICIES

IMPLEMENTATION
-SELECTING TRAINING METHODS

EVALUATION
-DETERMINE METHODS OF EVALUATING TRAINING ROI=(BENEFITS FROM TRAINING- COSTS OF TRAINING/ COST OF TRAINING)*100

-CONDUCT TRAINING

-SETTING OBJECTIVES

-PREPARING TRAINING BUDGET

-TRAINING VENUE

TRAINING PROCESS
DE T E R MINING T R AINING NE E DS

ESTABLISHING TRAINING POLICIES

IDENTIFY TRAINING OBJECTIVES

SELECTING TRAINING METHODS

TRAINING VENUE

PREPARING TRAINING BUDGET

CONDUCT TRAINING

DETERMINE METHODS OF EVALUATION

TRAINING METHODS
TRADITIONAL METHODS
ON-THE JOB TRAINING- Having a person
learn a job by actually doing it. undercoaching,job rotation

LECTURE METHOD CASE STUDY METHOD- A written description

of an organizational problem.

ROLE PLAYING IN BASKET TECHNIQUE SIMULATED TRAINING/VESTIBULE TRAININGTrainees learn on the actual or simulated machine but are actually trained off the job

ELECTRONIC METHODS

COMPUTER-BASED TRAININGMC DONALDS,RENT-A-CAR,IBM INTERNET-BASED TRAINING

EVALUATING TRAINING EFFORTS

CONTROLLED EXPERIMENTATION: Formal methods for testing the effectiveness of a training program, preferably with before and after tests and a control group. What to Evaluate?? Reaction,Learning,Behaviour,Results

THANK YOU