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Summary of Key Findingsi
Congress Online
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© 2002, Congress Online ProjectAll rights reserved.No part of this report may be reproduced in any manner withoutthe written permission of the Congress Online Project, exceptbrief quotations or charts used in critical articles or reviews.Congress Online Project513 Capitol Court, NESuite 300Washington, DC 20002Printed in the United States.
Summary of Key Findingsiii
TABLE OF CONTENTS
Summary of Key Findings.......................................................ivIntroduction..............................................................................1Methodology...........................................................................5Nine Benefits of a Good Web Site.........................................9The Five Building Blocks of EffectiveCongressional Web Sites..................................................13
1. Audience.........................................................................................132. Content...........................................................................................143. Interactivity......................................................................................164. Usability..........................................................................................175. Innovations.....................................................................................19
Analyzing Grade Distribution Trends...................................................21Analyzing Trends in Award Winners....................................................25The Best Web Sites on Capitol Hill.....................................................26
Congress Online Gold Mouse Awards................................29Congress Online Silver Mouse Awards.................................47Mistakes Congressional Offices are Making.......................55Change Factors Between 1999–2001..................................57Conclusion.............................................................................61
Appendices
Constituent Focus Groups..................................................................64Interviews with Congressional Staff....................................................66Industry Research...............................................................................68Survey of Political Reporters...............................................................70Survey of Advocacy Groups................................................................71Reviews of Non-Congressional Web Sites.........................................74Review of Previous Analysis of Congressional Web Sites..................75
Appendix B: Evaluation Methodology................................................77Appendix C: Congress Online ProjectExpert Panel Biographies................................................................80Acknowledgments................................................................................82About the Congress Online Project....................................................83
Congress Online 2002: Assessing and Improving Capitol Hill Web Sites
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Sections
« prev | next »- SUMMARY OF KEY FINDINGS
- INTRODUCTION
- METHODOLOGY
- NINE BENEFITS OF A GOOD WEB SITE
- 1. Audience
- 2. Content
- 3. Interactivity
- 4. Usability
- ASSESSING THE PERFORMANCE OF CONGRESSIONAL WEB SITES
- Analyzing Grade Distribution Trends
- Analyzing Trends in Award Winners
- The Best Web Sites on Capitol Hill
- CONGRESS ONLINE GOLD MOUSE AWARDS
- CONGRESS ONLINE SILVER MOUSE AWARDS
- Mistakes Congressional Offices are Making
- MISTAKES CONGRESSIONAL OFFICES ARE MAKING
- CHANGE FACTORS BETWEEN 19992001
- Conclusion
- CONCLUSION
- APPENDIX A: RESEARCH & FINDINGS
- Constituent Focus Groups
- Interviews with Congressional Staff
- Industry Research
- Survey of Political Reporters
- Survey of Advocacy Groups
- Reviews of Non-Congressional Web Sites
- Review of Previous Analysis of Congressional Web Sites
- APPENDIX B: EVALUATION METHODOLOGY
- ACKNOWLEDGMENTS
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