Summary of Key Findings
Table of Contents
Summary of Key Findings......................................................viIntroduction............................................................................1Methodology.........................................................................3Nine Benefits of a Good Web Site.......................................4Assessing the Performance of Congressional Web Sites....5
Analyzing Grade Distribution Trends.................................................5Analyzing Trends in Award Winners.................................................14
The Best Web Sites on Capitol Hill......................................19Congress Online Gold Mouse Awards...............................21Congress Online Silver Mouse Awards...............................29Congress Online Bronze Mouse Awards............................37The Five Building Blocks ofEffective Congressional Web Sites................................39
1. Audience.......................................................................................392. Content..........................................................................................443. Interactivity....................................................................................494. Usability..........................................................................................525. Innovations....................................................................................55
Mistakes Congressional Offices are Making.....................61Conclusion............................................................................65Looking to the Future of Congress Online.........................67Appendix A: Detailed Methodology.................................69Appendix B: Select Resources............................................75Appendix C: Expert Panel Biographies.............................79About the Congress Online Project........Inside Back Cover
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