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Name_______________________________________

Class______________________________

Unit Test 1
Answer all thirty questions. There is one mark per question.

VOCABULARY: GOOD COMMUNICATORS


1 Replace the underlined meanings with adjectives a-g. a outgoing / b reserved / c coherent / d rambling / e communicative / f responsive / g persuasive 1 Hes often quite reluctant to speak at meetings but when he does speak its usually something relevant. ______ 2 I have no idea what they were talking in a confused way about. They just went on and on! ______ 3 4 5 6 Send your assistant to negotiate. Shes very good at influencing people. ______ The argument behind this report is clearly expressed and easy to understand. ______

We need a new sales manager who is more of an extrovert than the last one. ______ I think youll find that theyll be positive and listen to any new ideas to take this project forward. ______

Just because someone is very accurate and knows English grammar, it doesnt mean that they are able to put their message across. ______

2 Complete sentences 8-14 with answer a, b or c. 8 The whole meeting was a complete __________ of time. a save 9 b waste c share

The board will have to __________ the real problems and stop pretending they dont exist. a engage b digress c face

10 Hang on a moment. I also asked my department to do this. We arent ____________ work, are we? a duplicating b copying c wasting

11 The new software theyve ____________ is great. It makes my job so much easier. a interrupted b allocated c installed

PHOTOCOPIABLE 2006 Pearson Longman ELT

12 Can I stop you there? I feel that were starting to ___________ from the main issue. a ramble b digress c confuse

13 My job is to look at the budgets and ____________ resources fairly. a waste b allocate c reserve

14 If she could learn to ___________ her ideas more eloquently, shed be more convincing. a express b engage c influence

LANGUAGE REVIEW: IDIOMS


3 Each sentence contains one wrong word. Delete it and write the correct word. 15 To get it in a nutshell, were going to have to let you go. _________ 16 Lets get straight at the point and talk about whats on offer. __________ 17 I heard on the wavelength that youre leaving. Is it true? ___________ 18 We seem to be talking at cross roads. What exactly are you saying? ___________ 19 As usual, the newspapers have got the wrong piece of the stick and reported it incorrectly. ____________ 20 Ive called this meeting to take you all in the picture with regard to my future at the company. ____________ 21 I simply cant make head or foot of these instructions. _____________ 22 OK. Im not going to beat in the bush. Weve had a complaint about you. _______________

SKILLS: DEALING WITH COMMUNICATION BREAKDOWN


4 Re-order the words to make phrases for dealing with communication breakdown on the phone. 23 repeat you that could ____________________________________________________________________? 24 I sorry catch didnt that quite ____________________________________________________________________.
PHOTOCOPIABLE 2006 Pearson Longman ELT

25 spell please that you would ____________________________________________________________________? 26 you read back to can that I ____________________________________________________________________? 27 not Im with you. ____________________________________________________________________. 28 weve lets over agreed go what ____________________________________________________________________. 29 I back can you call ____________________________________________________________________? 30 me could information have you more let ____________________________________________________________________?

PHOTOCOPIABLE 2006 Pearson Longman ELT

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