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business analyst

business analyst

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Published by api-121368426
business analyst with 20 years experience looking for a Direct Contributor position.
business analyst with 20 years experience looking for a Direct Contributor position.

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Published by: api-121368426 on Jan 16, 2012
Copyright:Attribution Non-commercial


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Theresa Altman1149 Carrington, St Peters, MO 63376636 685 4085 (Home)636 697 8473 (Cell)ta121989c@westpost.net (email)OBJECTIVEShort term project assignments as a business analyst/consultant to provide services as needed to complete projects.SKILLS PROFILE* Comfortable with all Microsoft products including PowerPoint and Access* Experience on Mainframe and Unix financial systems for Credit, Debit and BillPayment processes* Excellent technical understanding of ACH including EDI* Experienced business analyst developing business, functional and technical requirements* Good project management skills including scheduling and budgeting in waterfalland agile development environments* Experienced liaison between development and business groups* Ability to complete multiple projects in similar timeframes* Experienced with solutions related documentation such as white papers, requirements, training and informational articlesEMPLOYMENT HISTORYBusiness Consultant 2001-2010RPPS, MasterCard Worldwide, O'Fallon, MORPPS is Remote Payment and Presentment Service that is the online banking product offered by MasterCardSummary - In this position in addition to the tasks listed below, it is necessary to schedule and drive solutions discussions with both the business team to determine exactly what needs to be implemented and communicate with the technical team to determine a solution. In this position I was personally responsible fordeveloping a system to create member formats, a system that performed matching of 'lost payments' and rerouting of payments directly through the ACH.* Managed multiple technical projects for bill payment group including ACH and EDI formats, new system development, customer driven changesUsed Waterfall project methodology for long term release projects* Created business requirements* After multiple JAD sessions created functional requirements* After functional requirements complete, technical requirements completed* Reviewed design documentation for accuracy and completeness* Created test scenarios and data for testing* Reviewed test runs and created defect tickets* Created daily, weekly and monthly reporting on project status and budget* Created customer and internal staff training on project implementation* Documentation for bulletins and manuals reviewed and published*Used Agile project methodology for short term projects such as customer formatsand web based products* Created opportunity assessment for short lifecycle projects* Worked with development to create use cases* Worked with development to prioritize and schedule product development* Reviewed testing and determined scheduling for continued project development* Managed project timelines to ensure dates met* Managed multiple project budgets to ensure delivery on time and within budget* Acted as 'ACH' expert for MasterCard World Wide* Conducted training for external and internal customers on implemented system changes

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