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Personas, Scenarios and User Stories Recap

Ilya Shmorgun,Valeria Gasik, David Lamas

Topics
Personas Scenarios User stories

Developing Personas

Personas
A description of a user archetype that can
serve as a guide to the design process such as interviews and observations pages

Composed from a series of eld activities The descriptions are summarized in 1-2

Use of Personas in Design

Designers use personas when it is not
possible or practical to turn to users users in the design process

Personas cannot substitute involving real

Writing Scenarios

Scenarios

A narrative describing foreseeable interactions of types of users (characters) and the system Include information about goals, expectations, motivations, actions and reactions Attempts to reect on or portray the way in which a system is used in the context of daily activity

Example
Its Friday afternoon and Joe is ying to Sydney. He doesnt have enough money for a taxi to the airport and hes running late. He goes to a local ATM and identies himself. He species that he wants $100 from his savings account. Hed like the money in $20 notes so that he can give the taxi driver the correct change. He doesnt want a printed receipt, as he doesnt bother keeping track of transactions in his account.

Writing User Stories

User Stories
Descriptions of a sequence of actions and
events that lead to an outcome

Each user story is limited, and should t on

a small paper note/card to ensure that it does not grow too large requirements

A quick way of handling customer

Examples
"As a <role>, I want <goal/desire> so that
<benet>"

As a user, I want to search for my

customers by their rst and last names so that I can nd customers faster.

Topics Covered
Personas Scenarios User stories

Assignment
Compose personas, scenarios and user
stories for your project deliverables there of todays session

Create a blog for your project and put your Present the results of your work at the end