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BBPP1103 - Principles of Management v Dec Sem Jan 2012

BBPP1103 - Principles of Management v Dec Sem Jan 2012

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Published by Shinaz Ahmed

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Published by: Shinaz Ahmed on Jan 19, 2012
Copyright:Attribution Non-commercial


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Shahrol Aman Ahmad Azhari Ramli Nasri Nalimi  Azelin Aziz  Assoc Prof Dr Santhi Raghavan
Project Directors:
Prof Dr Mansor FadzilProf Dr Zakaria Ismail
Open University Malaysia
Module Writers:
Shahrol Aman Ahmad  Azhari Ramli Nasri Nalimi Azelin Aziz
Universiti Utara Malaysia
 Assoc Prof Dr Santhi Raghavan
 Open University Malaysia
 Dr Wardah Mohamad 
Open University Malaysia
Translated & Edited
: Pearson (M) Sdn. Bhd.
Reviewed by:
 Nik Azlina Nik Yaacob Dr Wardah Mohamad 
 Open University Malaysia
Edited by:
 Lim Szu Ming
 Open University Malaysia
Developed by:
Centre for Instructional Design and Technology
Open University Malaysia
Printed by:
Meteor Doc. Sdn. Bhd.Lot 47-48, Jalan SR 1/9, Seksyen 9,Jalan Serdang Raya, Taman Serdang Raya,43300 Seri Kembangan, Selangor Darul EhsanFirst Printing, May 2008Sixth Printing, October 2010Seventh Printing, February 2011
Open University Malaysia (OUM), November 2011, BBPP1103
Eighteenth Printing, November 2011
All rights reserved. No part of this work may be reproduced in any form or by any means withouthe written permission of the President, Open University Malaysia (OUM).Version November 2011
Table of Contents
Course Guide xi- xvi
Topic 1 What is Management? 1
 1.1 Definition of Management 21.2 Who are Managers? 31.2.1 Functions of Management 31.2.2 Roles of a Manager 51.2.3 Skills of a Manager 71.3 Types of Managers 91.4 Evolution of Management Theory 101.4.1 Classical Perspective 111.4.2 Human Perspective 141.4.3 Quantitative Management Approach 161.4.4 Contemporary Approach 16Summary 19Key Terms 20
 Topic 2 Planning 21
2.1 Definition of Planning 222.2 How to Plan Effectively? 232.3 Types of Planning 262.4 Advantages and Disadvantages of Planning 302.4.1 Advantages of Planning 312.4.2 Disadvantages of Planning 32Summary 35Key Terms 35
 Topic 3 Decision Making 36
Decision Making Environment 373.1.1 Decision Making in Certain Conditions 383.1.2 Decision Making in Uncertain Conditions 383.1.3 Decision Making in Risky Conditions 393.2 Rational Decision Making Process 403.3 Limitations in Rational Decision Making 423.3.1 Common Mistakes in Decision Making 433.3.2 Bounded Rationality 443.3.3 Risky Environment 453.4 How to Improve Decision Making 453.4.1 Using Rules and Tests 45

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