(NAME OF COMPANY) Employee Satisfaction Survey: Call 813-960-9824 or 713-467-6619 To Purchase or Register

{NAME OF COMPANY} Employee Satisfaction Survey
Please take a few minutes to complete this survey. Your specific answers will be completely anonymous, but your views, in combination with those of others, are extremely important. To insure your anonymity, {NAME OF COMPANY} retained an independent consultant to design the survey, receive the completed questionnaires, and interpret the findings. 1. Overall, how satisfied are you with {NAME OF COMPANY} as an employer? (Please circle one number) Very Very Dissatisfied Satisfied
How do you feel about each of the following specific matters? 2. {NAME OF COMPANY}'s communication and planning (Please circle one number for each statement) Disagree Strongly Agree Strongly
I understand the long-term strategy of {NAME OF COMPANY}...............1...............2...............3...............4...............5 I have confidence in the leadership of {NAME OF COMPANY}................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 3. Your role at {NAME OF COMPANY} (Please circle one number for each statement) Disagree Agree Strongly Strongly I am given enough authority to make decisions I need to make...................1...............2...............3...............4...............5 I like the type of work that I do......................................................................1...............2...............3...............4...............5 I believe my job is secure...............................................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5
Copyright The Business Research Lab, 1996-2004, All Rights Reserved Call 813-960-9824 or 713-467-6619 to Purchase or Register
4.
Corporate culture (Please circle one number for each statement) Disagree Strongly Agree Strongly
{NAME OF COMPANY}'s corporate communications are frequent enough.................................................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 I feel I can trust what {NAME OF COMPANY} tells me............................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 I believe there is a spirit of cooperation at {NAME OF COMPANY}.........1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 5. Your relations with your immediate supervisor (Please circle one number for each statement) Disagree Agree Strongly Strongly My supervisor treats me fairly........................................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 My supervisor asks me for my input to help make decisions........................1...............2...............3...............4...............5 6. {NAME OF COMPANY}'s training program (Please circle one number for each statement) Disagree Strongly Agree Strongly
{NAME OF COMPANY} provided as much initial training as I needed........................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5
7.
Pay and Benefits (Please circle one number for each statement) Disagree Strongly Agree Strongly
My salary is fair for my responsibilities........................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 Disagree Agree Specifically, I'm satisfied with the: Strongly Strongly Amount of vacation........................................................................................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5 {Attribute masked! Become a client and see all attributes!}........................1...............2...............3...............4...............5
Are there any benefits you would like added to {NAME OF COMPANY}'s benefits package? Yes.... What would you like added? ____________________________________________________________ No..... 8. {Question masked! Become a client and see all questions!}? {Masked} {Masked} {Masked} {Masked} {Masked}
9.
{Question masked! Become a client and see all questions!}? {Masked} {Masked} {Masked} {Masked} {Masked}
10. What can {NAME OF COMPANY} do to increase your satisfaction as an employee? ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________
The following questions are for analytic purposes only. They will not be used to try to identify any individual. However, if you feel uncomfortable about answering any of them do not do so. Whether or not you leave any questions blank, please return your questionnaire. 11. How long have you worked for {NAME OF COMPANY}? Less than one year....................................................... One year to less than two years................................... Two years to less than five years................................. Five years to less than ten years.................................. Ten years or more........................................................ 15. How many children under the age of 18 do you have? None............................................................................. One............................................................................... Two............................................................................... Three............................................................................ Four.............................................................................. Five or more................................................................. 16. What is your total before-tax annual income from this job, including overtime and bonuses? Less than $20,000........................................................ $20,000 to less than $30,000....................................... $30,000 to less than $50,000....................................... $50,000 to less than $75,000....................................... $75,000 or more........................................................... 17. In which department do you work? Department A............................................................... Department B............................................................... Department C............................................................... 14. What is your marital status? Married......................................................................... Unmarried.................................................................... Department D............................................................... Department E............................................................... Department F............................................................... Department G............................................................... Department H............................................................... Department I................................................................ Department J................................................................
12. What is your age? Under 21....................................................................... 21 to 34......................................................................... 35 to 44......................................................................... 45 to 54......................................................................... 55 or older....................................................................
13. What is your sex? Male.............................................................................. Female..........................................................................
Please return this questionnaire using the enclosed envelope. Also, please check to make certain that you have answered all questions you can.
The Survey Process

Questionnaire Development We assist you in making modifications to your questionnaire, based upon the needs of your organization. This includes the addition, deletion, and modification of questions or sections. Data Collection Internet Surveys We program the survey and test it. We send you suggested text, including a link to the survey, for the email inviting people to participate. You invite your employees to participate with your email message (or, if you prefer, we can send the email). Your employees complete the online questionnaire. We recommend that you allow approximately two weeks for all employees to complete the survey Analysis Timing For a Gold report, it takes approximately two weeks from the time we receive the last survey response until your final report will be ready. A Silver report takes approximately one week less time. Program Options Silver -- The Silver program is designed for organizations with a tight budget, but who don't have the time to conduct an employee satisfaction survey from start-to-finish on their own. The program also includes the production of tables and graphs, comparisons to normative data (aggregate results of other surveys), as well as complete coding (categorization) of verbatim comments, so you can tell at a glance what suggestions employees have for improvement. Complete comment transcription included for Internet Surveys. Gold (Our most popular Option) -- In this program, we not only take your project from start-to-finish -- we write an in-depth report. In addition to the benefits of the Silver program, you'll receive a report highlighting strengths, weaknesses, areas for improvement, and recommendations. Cost Cost varies depending upon number of employees and complexity of survey. As of January 25, 2002, the following costs apply. Departmental and Divisional reports are available for a small extra charge (call for details). Number of Employees < 50 50-99 100-299 300-499 500-999 1,000-1,999 2,000-2,999 3,000-3,999 4,000-4,999 5,000+ Internet Gold $3,200-$4,165 $4,165-$4,325 $4,325-$5,660 $5,660-$6,597 $6,597-$9,776 $9,776-$11,367 $11,367-$14,548 $14,548-$17,409 $17,409-$20,909 Call Silver $1,400-$1,743 $1,743-$2,719 $2,719-$3,131 $3,131-$3,983 $3,983-$6,734 $6,734-$8,110 $8,110-$10,587 $10,587-$13,614 $13,614-$16,366 Call Traditional Paper Gold $3,800-$4,240 $4,240-$4,428 $4,428-$5,871 $5,871-$6,617 $6,617-$10,341 $10,341-$12,202 $12,202-$15,926 $15,926-$19,650 $19,650-$23,001 Call Silver $1,400-$1,818 $1,818-$2,847 $2,847-$3,343 $3,343-$4,002 $4,002-$7,298 $7,298-$8,945 $8,945-$13,066 $13,066-$16,045 $16,045-$19,026 Call Paper Surveys You distribute the questionnaires to your organization and have them returned directly to us (we can provide postage-paid envelopes for a small additional cost). We can suggest a format for a cover letter, or we can review your cover letter if you wish. Your employees return the questionnaires directly to us for data entry and analysis. We recommend that you allow approximately three to four weeks for questionnaires to be returned.
Call us today to get started: 1-866-897-0924 or 832-358-0336

http://www.busreslab.com http://www.employeesurveys.com
More than Just Data . . . We Provide Understanding for Smart Business Decisions
Use of copyrighted materials without permission is a violation of United States Federal Law. Unauthorized use of copyrighted materials may create liability for both the user and the user's employer.
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Web Surveys
Do all your employees have access to the Internet? Do they know how to use it? If the answer to both of these questions is "yes," you might want to consider conducting your employee satisfaction survey on the World Wide Web. Why use a web survey? Faster results. Higher response rate. Depending upon the number of employees completing the survey, cost savings are possible (the larger the number of employees, the greater the potential cost savings. Comments can be easier to interpret. When respondents to a paper questionnaire write comments, they occasionally are difficult to read and transcribe. This problem is eliminated with a web survey. You'll be surprised at how quickly we can have your web survey up and running. Take a test drive of an online employee survey at one of the following locations: The Business Research Lab Employeesurveys.com
http://www.employeesurveys.com/onlineemployeesurveys.htm http://www.busreslab.com/evalue2online.htm
Note to those of you taking the online employee survey trial -- we will customize your survey! Many adjustments are possible, including changes to: Fonts, Colors, Introduction, Question wording. We'll insert your corporate logo at the beginning of the survey if you desire. All programming included in the base price. Call us at 1-813-960-9824to begin the survey process.
The Business Research Lab and employeesurveys.com

1-813-960-9824 or 1-713467-6619
8/04
The Do-it-Yourself Option "So What Do I Do with All This Data?"

If you want to conduct an employee satisfaction survey on your own, there is no need to worry about analyzing the data you obtain with the E-Value2 survey -- we have made it easy for you.
We have designed two Microsoft Excel spreadsheet files to enable you to easily do the data entry and analysis for this survey. The Basic E-Value2 spreadsheet (for organizations with fewer than 300 employees), The Enhanced E-Value-2 spreadsheet.
The enhanced version has a few more bells and whistles than the basic version, and will work with up to 999 employees. The following pages provide more detail on each to aid you in making a decision. If you would like to order either spreadsheet, you can do so by telephone, fax or regular mail. We will, at your choice, send you a copy of the spreadsheet package you select, or direct you to a location on the Web for download. Note: you must purchase the questionnaire in order to purchase one of the spreadsheets.
The Data Exchange Program

All clients who purchase our Silver and Gold packages find out how they compare to other organizations. This is an important part of the analysis, as there are certain items that employees of most organizations tend to rate particularly high or low. It is difficult to interpret scores without such "normative" data. Purchasers of our E-Value2 spreadsheet packages also can find out how they compare to other organizations by taking advantage of our Data Exchange Program. Upon completing your do-it-yourself E-Value2 survey, all you need to do is E-mail a copy of the completed spreadsheet to us. Upon receiving it, we'll give you access to the normative data. There is no additional charge to participate in the Data Exchange Program.
8/04
The Basic E-Value2 Spreadsheet

The spreadsheet will process responses from up to 300 employees. (If you have more employees, you might want to consider using our Enhanced Spreadsheet.) The Basic spreadsheet contains the following: Detailed instructions for data entry, The following worksheets: Summary of overall satisfaction, Detailed table of all attribute and benefits scores, including average scores and percentage calculations (percent agreeing strongly, disagreeing strongly, etc., with attribute and benefits statements), Summary table of all attribute and benefits scores (net percentage agreeing, disagreeing, and average scores), Table detailing results for all other questions, Worksheet containing macro to list "all other benefits" respondents suggested adding to the benefits package, Worksheet containing macros to list, in order of importance to overall satisfaction, all attributes and benefits, Worksheet containing graphs summarizing the results of all quantitative questions in the survey. This file enables something that many of you have been asking for -- the ability to easily add and modify questions. Our "Special Notes" worksheet contains instructions on how to do this. In a nutshell, here is what we have done: Allowed up to ten extra attributes (two per each attribute section) to be included at specific points in the questionnaire, Allowed up to two extra benefits to be included at a specific point in the questionnaire. Designed the macros such that, if instructions in the "Special Notes" worksheet are followed, addition, deletion, and changes to attributes and benefits will not hamper macro operation, Preformatted each worksheet to enable easy printing of all data in an easy-to-read format.
The cost for the entire Basic package (which includes E-Value2 registration rights, the Basic E-Value2 spreadsheet, as well as a sample cover letter and follow-up letter to use in survey implementation) is only $199.
FREE -- Participate in our confidential Data Exchange program for free by e-mailing a copy of the spreadsheet containing your data to thelab@busreslab.com. You will receive the average responses for all other organizations participating in the program.
8/04
The Enhanced E-Value2 Spreadsheet

If you need a bit more data analysis power, or have a larger organization (up to 999 employees), the Enhanced E-Value2 Spreadsheet may be for you.
The E-Value2 Enhanced version uses the same questionnaire as the basic version. It contains everything in the Basic spreadsheet, plus the following additional features: Processing of Larger Sample Sizes. The spreadsheet will process responses from as many as 999 employees. Special Sort Routine. The spreadsheet produces a table combining results and correlation coefficients (which are used to measure importance). With a few mouse clicks, you can quickly see your performance among the most important attributes, or the importance of the attributes upon which your organization performs best or worst. This is a massive timesaver when it comes time to analyze the data and report the findings. 20 Extra 'Bonus' Attributes. If you anticipate adding more than 10 attributes to the questionnaire, the enhanced spreadsheet facilitates this by including 20 extra 'bonus' attributes, for a total of 30 extra attributes. Longer list of departments in the "in which department do you work?" question. (20, as opposed to 10 in the basic version.) Built-in Comparisons to Normative Data. Our most recent normative data is included in the enhanced spreadsheet, along with tables comparing your results to the norms. This will let you see at a glance how you compare to other organizations that have completed one of our surveys. After you have sent us your normative data, we will tell you how to 'unlock' this capability.
The cost for the entire Enhanced package (which includes E-Value2 registration rights, the Enhanced E-Value2 spreadsheet, as well as a sample cover letter and follow-up letter to use in survey implementation) is only $399.
FREE -- Participate in our confidential Data Exchange program for free by e-mailing a copy of the spreadsheet containing your data to thelab@busreslab.com. Once you have done so, we'll tell you how to unlock the normative data within your spreadsheet.

1-813-960-9824 or 1-713-467-6619
8/04
Order Form -- "Do-it-yourself" E-Value2 Survey

I've downloaded the Business Research Lab's E-Value2 Employee Satisfaction sample questionnaire, and would like to purchase one of your packages. Payment/billing information appears below. I agree that this gives my organization, and only my organization, the right to use the questionnaire. I understand that I may make backup copies of these files, but I will not give copies of these files to anyone outside my organization. I further agree that I will take whatever steps are necessary to ensure that, if I use the questionnaire to survey employees, the survey will be anonymous and I will protect the identity of the employees who respond to the survey. Signature _________________________________ Products Ordered E-Value2 Questionnaire .....................................($99). . E-Value2 Basic Spreadsheet.............................($149). . E-Value2 Questionnaire and Basic Spreadsheet ($199) Net Amount Due: E-Value2 Enhanced Spreadsheet .............................($349). . E-Value2 Questionnaire and Enhanced Spreadsheet ($399). ________ Date _________________
Shipping and Handling ( E-mail delivery: FREE, 3-day airmail: $15, Overnight air: $20):......................________ Sales Tax ((NY State residents add applicable tax):.............................................................................................................________ Total Due:...............................................................................................................................................................................________ Method of Payment Charge my......... Visa MasterCard........ American Express Card # _________________________ Exp Date _____ Check enclosed.......... Name (Please Print) Organization Street Address ____________________________________ ____________________________________ _________________________ _________________________ City Country (If Not USA) Our Mailing Address: _________________________ ________________________ The Business Research Lab 8552 Katy Freeway, Suite 154 Houston, TX 77024 State _______________ Zip Code ______________ Telephone ________________________ Fax E-mail ________________________ ________________________
If you prefer to send this form by fax and receive an invoice, please fax it to 713 467-6641

8/04
Thank you for visiting our Web site and downloading a copy of our copyrighted E-Value2 Employee Satisfaction Questionnaire. If you have decided to use the questionnaire, we'd like to thank you in advance for your registration and payment. The registration form immediately following the questionnaire will make registration easy. Whether or not you decide to purchase additional services from us, we wanted to provide you with some additional information to help make your project a success. Going It Alone If you decide that you want to conduct the survey and data analysis yourself, here are a few things to keep in mind. You will obtain a higher response rate and more honest responses if you have the questionnaires mailed to and analyzed by a third party. If you do not choose The Business Research Lab to be that third party, then try to find a local company capable of doing the job. If you choose to ignore this advice, then at the very least change the instructions at the top of the first page of the questionnaire to indicate that the questionnaires are being sent directly to you. It is very important to not try to associate any completed questionnaire with any particular individual. When calculating percentages, we recommend eliminating non-responses from the denominator. You will need to develop an algorithm to determine how to handle questionnaires with markings "between" valid answers.
The Business Research Lab
If You Would Like Some Assistance This E-Value2 Employee Satisfaction Survey should be of immense help to any firm on a tight budget. We also can help firms who have the budget to pay for additional assistance. We can conduct any or all of your project for you. Your options include, but are not limited to the following: Fully-customized Research Project -- We can develop a custom survey for you, and manage the project from start to finish. You'll receive a detailed analysis and report clearly prioritizing areas for improvement. Purchase of a Data Analysis Spreadsheet -- The modest price will save your people days of programming. Partial Customization (Consulting) -- We can customize this E-Value Survey for you. You can consult us for recommendations on how the questionnaire should be changed to fit your company's specific needs. Partial Customization (Analytical Assistance) -- You can choose whether you would like us to develop a custom spreadsheet, or whether you would like us to conduct the complete data analysis for you. Data Entry -- We can do the data entry for you, including "coding" the comments. Cross-tabulations -- We can provide cross-tabulations so that you can compare results from people in different demographic groups or departments. Analysis and Final Report -- You can have someone else collect and enter the data, and have it analyzed and reported by one of our experienced professionals.
Please call us if you would like to discuss pricing for any of the above options. We can conduct a complete survey project for you for a very reasonable price.

1-813-960-9824 or 1-713-467-6619
8/04
Optimizing employee satisfaction is key to the success of any business. And sound, insightful employee satisfaction research is key to understanding how to achieve that optimization. The Business Research Lab offers an experienced professional team to help you understand and optimize your employee satisfaction programs. This E-Value2 Employee Satisfaction Survey should be of immense help to any firm on a tight budget. We also can help firms who have the budget to pay for custom research.

Capabilities
Results You Can Use
What We Offer
Full Service Research Tailored to your needs Telephone Mail Focus groups and one-on-ones
More than just data -- we provide understanding for smart business decisions. Every aspect of your project, from research design to analysis and final report will be conducted with the goal of providing you information to meet your business needs. Explicit recommendations that are soundly based on the research findings in conjunction with background information you provide.
Business Issues We Can Help You Address Acquiring new customers Increasing business from existing customers Recruiting and retaining satisfied employees Marketing and communications strategy, product and packaging development
Software for Small Business Employee Satisfaction Surveys Save money with our affordable do-it-yourself employee satisfaction surveys. If you have Microsoft Word and Excel, you can use our E-Value Employee Satisfaction Survey packages.
Personal Service Your project will be handled personally by our experienced research partners We will work with you to establish your information needs and objectives
Web Surveys If your target consists of Web users, we can set up a Web Survey for you. Not for everyday use, but if your target fits, we've got the tool.
Contacting Us Phone: Fax: Web: E-mail: US Mail 1-813-960-9824 or 713-467-6619 713-467-6641 http://www.busreslab.com thelab@busreslab.com 8552 Katy Freeway, Suite 154 Houston, TX 77024
Pay a Visit to Our Web Sites Research tips -- http://www.busreslab.com/pasttips.htm Employee Satisfaction: --http://www.busreslab.com/consult/empsat.htm Customer Satisfaction --http://www.busreslab.com/consult/custsat.htm Human Resource page http://www.busreslab.com/hr.htm
8/04

(NAME OF COMPANY) Employee Satisfaction Survey: Call 813-960-9824 or 713-467-6619 To Purchase or Register

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{NAME OF COMPANY} Employee Satisfaction Survey

13. What is your sex? Male.............................................................................. Female..........................................................................

The Survey Process

Call us today to get started: 1-866-897-0924 or 832-358-0336

The Business Research Lab and employeesurveys.com

The Do-it-Yourself Option "So What Do I Do with All This Data?"

The Data Exchange Program

The Basic E-Value2 Spreadsheet

The Enhanced E-Value2 Spreadsheet

The Business Research Lab and employeesurveys.com

Order Form -- "Do-it-yourself" E-Value2 Survey

The Business Research Lab and employeesurveys.com

The Business Research Lab

The Business Research Lab and employeesurveys.com

The Business Research Lab and employeesurveys.com

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